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1610 Northeast Miami Gardens Dr, Miami, FL, 33179, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
If i can give them 0 stars i would. i drove today 35 min to see a doctor and they wont take me because they were over booked . attitude to the roof . low class people who dont care if your baby is sick .
I arrived late due to bad weather and they still assisted me. The doctor Gina was very sweet (however) the room we were waiting in (#9) was not clean. The sink had otoscope specula tips just laying there and they were used (yuck) and the trash hasn't been changed. I don't know if I'll return
Try getting a referral from them. It's impossible. No one has answers, no one seems to care. After having my child in the emergency room needing a cast, referral never sent to specialist, resulting in cancelled appointment. Very disgusted with the way they transfer you and transfer you and don't do the work on their end.
My insurance was not active after payment and at the location 1610 NE Miami Garden the receptionist did not let my children who are sick be treated because they did not have active insurance. I do not think that is fair or humane.I think that is against the law and even more so when they are children.Since the insurance was not active, they cancelled the appointment at the same clinic and my wife had to leave with the children who were not in good condition.
Don't ask about my child's medical history and the reason for the visit outside of the exam room. Further, we arrived at approximately 1015 for a 1035 appointment and still waited over an hour before a doctor came to see us. When the doctor did see us, he was very friendly and informative. He gets five stars.
You guys really have to do better with wait time and respectful of my time. I made an appointment for 8:10am (you open at 8:00am) I check in at 7:50am ( literally the first person in there) for good measure, just to watch the entire room being called before me. 9:20am rolls by and we're still not seen. I'm not sure how you prioritize your patients but we've been coming for a year now and this is ALWAYS an issue. While we always get good care when we eventually get to see a doctor, the process before is excruciating. I'm ... read more
My son has been going to this place since he was born, he is 13 now, we went over there because he woke up with a swollen red eye he couldn't open, they didn't see him, made him an appointment for the next day in the afternoon. I called back to get him an appointment for that day, it was scheduled at one of their other locations for later on in the day today, the hours later I get a voice mail saying they had canceled the appointment because "they didn't have Doctors" I call them back, it's a call center, you can never speak... read more
Business response:
K A., we are so sorry about your most recent experience. We would like to talk about your experience. Please contact us at your convenience at 954-414-7745 or customerservice@pediatricassociates.com.
This place is dirty and it's a MILL!!! They only care about numbers and DO NOT care about quality care for patients.. They treat their patients like HMO numbers ... so sad especially since it's pediatric medicine. You cannot call to speak to a live person so if you're running late don't even bother they'll just turn your way. And collect on their No-show charge.
Business response:
Mia G., we apologize for the experience that led to this 1-star rating. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation.
Worse place to take your child to. I wish I could give this place a zero. They tell you to take your child to the clinic if you have any concern that isn't life threatening yet I took my baby for a fever and they told me to take him to the ER without even seeing him. His physician always dismiss my concerns during his visits.
Business response:
Talissa, the health and happiness of our patients is our number one priority. We would like to have a better understanding of your experience. Please reach out to us at 954-315-5770 or customerservice@pediatricassociates.com.
Pediatric Associates - Skylake has a 4.4 star rating with 1,644 reviews.
Pediatric Associates - Skylake is open now. It will close at 8:00 p.m.