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Pediatric Dental Associates Pell City
- Dental
- Pell City, AL
About this business
Location details
50 Cropwell Dr #1, Pell City, AL, 35128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
If you're a parent, please read this before trusting your child's care to this office. I brought my 4-year-old son here multiple times over several months, and what we experienced was complete negligence, dishonesty, and chaotic communication. This office used to be good, which makes it even more frustrating to write this. But something has clearly shifted — and not in a good way. On the first few visits, I pointed out clear cavities in my son's back teeth — actual holes — and was told “we’ll monitor them.” I had to call ... read more
Business response:
Hi Ashley, Our goal is always to provide clear, compassionate care and communication at every step. We’ve carefully reviewed the documentation from your child’s visits in addition to our documentation of the multiple attempts we made to contact you through email, text and phone, and what’s documented in our records does not align with these comments. There was communication on several occasions and the requests being asked did not align with the standard of care or are not services that we offer as they do not meet the qual... read more
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Business response:
Thank you so much for your kind words, Rati. We really appreciate you taking the time out to share your experience with us. Sincerely, PDA Pell City
RecommendedMy son was super scared to get a tooth capped. But they knew how to handle it. After he was afraid anymore. And he even got a prize.
My child went here to get caps put on his teeth. First of all, completely rude to him. He said he was in pain and they totally dismissed it and said he wasn’t. THREE different people said he wasn’t in pain. Well, he came home tonight and his gums are tore up, swollen and bruised. I don’t know what they were thinking but my gosh I know he was in terrible pain. It looks AWFUL. Shame on them for being rude to a SIX year old, and not giving a crap about him being in pain! He’s not going to lie about something like that! Picture ... read more
Frequently asked questions about Pediatric Dental Associates Pell City
How is Pediatric Dental Associates Pell City rated?
Pediatric Dental Associates Pell City has a 4.8 star rating with 865 reviews.
When is Pediatric Dental Associates Pell City open?
Pediatric Dental Associates Pell City is closed now. It will open at 8:00 a.m.