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Big Valley Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Founded in 1990, we are one of the fastest growing full-service mortgage bankers in the Sacramento and Central Valley areas. Our Goal - provide families with an opportunity to purchase a home by helping them secure the best possible loan at the most favorable rate and terms. We are committed to serving our customers a... read more
3000 Lava Ridge Court, Suite 220, Roseville, CA, 95661.0, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Penny was amazing at walking us through the entire process and making sure every detail was where it needed to be. Highly recommend. She made this process so comforting.
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Penny and her assistant, Allison did a fantastic job!!! Penny helped us with our last house and we definitely wouldn't use anyone else to secure our loan!!! Actually, we consider Penny to be a friend now.
Business response:
Thank you, Douglas! We appreciate your business and look forward to working with you again in the future.
I had the privilege of working closely with Penny McClure, an outstanding loan officer, throughout my journey of securing a home loan. Penny's dedication and expertise were simply unmatched from the beginning of the pre-qualification process to the final closing. What truly stood out about Penny's service was her unwavering commitment and availability. She was there for me every step of the way, even going above and beyond by providing pre-qualification letters on weekends. This level of dedication and flexibility made a si... read more
Business response:
Thank you for the review and providing your feedback, Emily!
FLAWLESS!!TENACIOUS!!INCREDIBLE!! This is our Fourth Loan closed by Penny McClure. She is all in all the time. Covers all aspect with every entity involved in buying a home. Supported by Shannon, every step is smooth and accomplished immediately. Penny and Shannon are fully accessible and always able to explain the significance, importance and value of the loan process. If I could exceed 5 stars for a rating , I certainly would. Penny also has a great reputation with Insurers, Title Companies and Realtors making the ancilll... read more
Business response:
Thank you, William! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Penny was amazing to work with and treated us like family . She made it abundantly obvious that she had our best interest in mind . Would work with her again any day and highly recommend her to anyone
Business response:
Thank you for the review and providing your feedback, Sherry!
Penny is awesome!!! Highly, highly recommend her. Penny made the loan process as easy as it could possibly be. I am recommending her to all of my friends and family.
Business response:
Thank you for the review and providing your feedback, Zackery!
Our overall experience was exceptional. We received personal attention and considering today's environment a good rate. Even though the others from the seller's side did not seem as responsive your attention to detail made the progress go right and in time to meet our needs.
Business response:
Thank you for the great review, Eloy! We appreciate your business and look forward to assisting with your home financing needs in the future.
Penny McClure should be setting the standard for how VA loans should go. I have never worked with a more competent, communicative, and professional person like her. Buying a home in 2023 sucks, I was not looking forward to this process from the get-go. Penny, as well as Shannon, completely blew my expectations out of the water. At every step, in real-time, we were given updates whenever they would occur. Not for a single moment did I ever feel like I was out of the loop or in some sort of limbo like I have dealt with befo... read more
Business response:
Thank you for the great review, Henry. We hope that you will consider us for any of your future home financing and mortgage needs.
Communication and many years of experience are what made our transaction so amazing.
Business response:
Thank you for the 5-star review, Teena. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Penny McClure (NMLS #222838) has a 5 star rating with 692 reviews.
Penny McClure (NMLS #222838) is closed now. It will open tomorrow at 9:00 a.m.
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