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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Chad J.'s profile image
Chad J. 
on Birdeye

2 years ago

The whole penny mac team were fantastic! 

Tyler C.'s profile image
Tyler C. 
on Birdeye

2 years ago

Only spoke one time. 

Leonardo M.'s profile image
Leonardo M. 
on Birdeye

2 years ago

My loan officer Joseph Garcia was amazing with my application , he explained everything to me and he helped me alot! Thanks again! 

Robert H.'s profile image
Robert H. 
on Birdeye

2 years ago

The people made the entire process great. I want to commend Antonae Johnson on her professionalism, crisp communication and follow-through. She drove this closing to completion, provided options and kept me updated perfectly. Many times in these financing parties go silent for a week 10 days which is nerve racking. This did not happen as she checked in every couple days. Great experience! 

Steven M.'s profile image
Steven M. 
on Birdeye

2 years ago

My closing documents did not seem accurate. I followed up with PennyMac and tried to reach someone, including my loan officer, who on two separate occasions did not return my call. And now I believe my taxes are not longer included in my mortgage payment/escrow account but can't be sure because literally no one has gotten back to me. Amazing. 

Bonnie S.'s profile image
Bonnie S. 
on Birdeye

2 years ago

The MAC team are awesome to work with … thanks for everything.. Bonnie S. 

Fady M.'s profile image
Fady M. 
on Birdeye

2 years ago

From the outset of my experience, from the initial conversation with Tabitha, to receiving updates from Ray and Lacy with regard to the loan process, I was dealt with in a most professional and courteous manner. 

Kendrick M.'s profile image
Kendrick M. 
on Birdeye

2 years ago

Everything was great 

Harry M.'s profile image
Harry M. 
on Birdeye

2 years ago

Everyone one I was in contact with was awesome! The process went very smoothly. Would highly recommend Penny Mac! Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.