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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional, knowledgeable and helpful.
Better communication and follow up along with knowing where we were at in the process. Ashton herself is very pleasant to speak with and has great customer service on the phone. However, there were many times during the loan process that I had questions that were only answered after several emails and phone calls made by me. There was one point in the loan process that I was asked to get repairs completed from the original appraisal/inspection that had not only been completed and submitted but a second appraisal/inspection h... read more
Dealing with one person during the whole process. Online document processing too confusing.
Straight forward, constant communication, easy process. Very pleasant experience.
We had to call for all information on details. Candace was nice and helpful but the process was light on communication from the company
Good job thanks, very responsive and reliable
What made it great
Eventhough the whole process took longer than expected, loan officers took the time to keep me in the loop as to what point my application was at an that it was diligently being worked on.
not mess up the documents, not take so long to get the process completed, stop contacting me to set up a refi while I was waiting for this one to be completed
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,256 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.