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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

10550 W. Charleston Blvd., #110, Summerlin, NV, 89135, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
3.954 reviews
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SONYA P.'s profile image
on Birdeye

4 years ago

There were inconsistencies from the beginning with an issue that no one was able to solve until I finally took it upon myself to contact the initial loan officer. It created tremendous frustration and honestly I was on the verge of leaving. There was a issues with the appointment to sign my documents as well! Really!?! I won’t be recommend this service in the future and if I ever refinance I will not go with Penny MAC period. You can listen to all the recorded lines to see what transpired. 

Steven E.'s profile image
Steven E. 
on Birdeye

4 years ago

The constant communication and getting answers to my was great. Even when the process moved down the line Karen was still accessible. 

Scott S.'s profile image
Scott S. 
on Birdeye

4 years ago

Process went very smoothly even though we were just getting lower interest 

Mary D K.'s profile image
Mary D K. 
on Birdeye

4 years ago

Layla was great during rate lock in and Dennis Wang was terrific supporting my closing needs. 

Christy S.'s profile image
Christy S. 
on Birdeye

4 years ago

Everything went smoothly as planned. 

DAT N.'s profile image
on Birdeye

4 years ago


KELSEY L.'s profile image
on Birdeye

4 years ago

We were able to communicate to Karen our long term goals for our loan, she took that information and helped us get a better loan to meet our needs. 

Berlinette S.'s profile image
Berlinette S. 
on Birdeye

4 years ago

I chose penny Mac because my loan officer was eager to win our business. I was happy with the rate and initial loan estimate. Although it changed several times later without validity...I was happy in the end. Some were very helpful and easy to talk to and a few had attitude and seemed impatient. The processor assigned to me never returned my calls. When she “accidentally” picked up my call she was rude. l had only heard her voice one time!? We closed within the timeframe but it was really close. 

RYAN S.'s profile image
on Birdeye

4 years ago

The process was informative, quick and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 3.9 star rating with 54 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.