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PENNYMAC

3.9
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

10550 W. Charleston Blvd., #110, Summerlin, NV, 89135, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
3.954 reviews
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Shannon W.'s profile image
Shannon W. 
on Birdeye

4 years ago

Timeliness, attention to detail, and constant contact. 

Joseph L.'s profile image
Joseph L. 
on Birdeye

4 years ago

Layal was great from beginning to end. The title company held up the closing a bit due to the holidays but Pennymac and Layal were very much on top of things from beginning to end. 

Rodlin D.'s profile image
Rodlin D. 
on Birdeye

4 years ago

It was a cumbersome process after initial application with the loan officer, Layal. Multiple request for same documents from MAC team. Did not meet deadlines. Also have not recieved my Sam's Club gift card as promised. Ultimately it got done and Pennymac managers adhered to some of the concessions caused by inaccurate and inefficient agents on the MAC team. 

SULTAN A.'s profile image
SULTAN A. 
on Birdeye

4 years ago

Karen made it easy and followed up with me regularly to ensure I wasn't facing any issues. When I did face an issue she was quick to resolve it and follow up. My experience was good. 

Victoria L.'s profile image
Victoria L. 
on Birdeye

4 years ago

Layal was great! 

JILLIAN S.'s profile image
JILLIAN S. 
on Birdeye

4 years ago

Layal at PennyMac was amazing, she was kind personable and helped explain things to me. She helped me feel calm during that very stressful time. I had so many questions and a very unique situation. I honestly felt like she was a guardian angel who came to help in my very urgent time of need. I have already recommended people to her and will continue to do so as long as she is a loan officer. 

Ashley R.'s profile image
Ashley R. 
on Birdeye

4 years ago

Layal was great, she did everything in her power to make us have a great experience and was very patient. The part that was very frustrating to me was our appraiser was given two weeks to complete a report that should have taken 5 days at most. It was already after our closing date and we ended up closing three weeks after the anticipated date. Up until the day it kept on getting pushed back for one reason or another. 

ROBIN R.'s profile image
ROBIN R. 
on Birdeye

4 years ago

My experience with pennymac was great. 

Tim F.'s profile image
Tim F. 
on Birdeye

4 years ago

Too many hiccups throughout the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 3.9 star rating with 54 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m. 

Need help? Contact us.

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