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10550 W. Charleston Blvd., #110, Summerlin, NV, 89135, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Timeliness, attention to detail, and constant contact.
Layal was great from beginning to end. The title company held up the closing a bit due to the holidays but Pennymac and Layal were very much on top of things from beginning to end.
It was a cumbersome process after initial application with the loan officer, Layal. Multiple request for same documents from MAC team. Did not meet deadlines. Also have not recieved my Sam's Club gift card as promised. Ultimately it got done and Pennymac managers adhered to some of the concessions caused by inaccurate and inefficient agents on the MAC team.
Karen made it easy and followed up with me regularly to ensure I wasn't facing any issues. When I did face an issue she was quick to resolve it and follow up. My experience was good.
Layal was great!
Layal at PennyMac was amazing, she was kind personable and helped explain things to me. She helped me feel calm during that very stressful time. I had so many questions and a very unique situation. I honestly felt like she was a guardian angel who came to help in my very urgent time of need. I have already recommended people to her and will continue to do so as long as she is a loan officer.
Layal was great, she did everything in her power to make us have a great experience and was very patient. The part that was very frustrating to me was our appraiser was given two weeks to complete a report that should have taken 5 days at most. It was already after our closing date and we ended up closing three weeks after the anticipated date. Up until the day it kept on getting pushed back for one reason or another.
My experience with pennymac was great.
Too many hiccups throughout the process.
PENNYMAC has a 4.1 star rating with 48 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.