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9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
My service advisor was amazing. Very polite, honest, and he kept me informed throughout the service. He is the reason I will be coming back to Peoria Ford.
Business response:
We are honored to hear about your outstanding experience with your service advisor. It means so much to us that you found him to be polite and honest, and that he kept you well-informed during your service visit.
My experience has always been good. My service advisor. His name is Justin Reid. He always goes above and beyond for me. Wish the scale went higher than a five I would give him an 11 his staff as well. Colin was a tremendous help getting my truck back-and-forth to me. I would get both of those service people and 11.
Business response:
We are honored to hear about your consistently positive experiences with us. It's wonderful to know that your service advisor has made such a strong impression by going above and beyond for you each time. We truly appreciate you recognizing the exceptional dedication shown by our team members.
Helped right away. Friendly.
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that our team was able to assist you promptly and that you found them welcoming during your visit. Providing quick and courteous service is something we strive for every day at Peoria Ford, and it means so much to know we met your expectations. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.
I was informed of a recall. They got me in for service immediately. Told me it would take a couple of hours. And it did and was done on time. Fast efficient. Carlos and the Department Mgr were professional. Carlos did an exceptional job getting my truck in and me back on the road.
Business response:
Your feedback is incredibly valuable to us. We understand how important it is to handle recalls efficiently and get you back on the road quickly. It's wonderful to hear that we were able to schedule your service right away and complete the work within the timeframe we promised.
Nice people work there! They were very helpful
Business response:
We are grateful for your wonderful feedback about your experience with us. It means so much to hear that our team members were helpful and made a positive impression during your visit.
Truck got a new brake master cylinder. That took a day longer than expected but I didn't need it over the weekend and I dot it back safe. All good.
Business response:
We are grateful for taking the time to share your experience with the brake master cylinder service on your F150. We understand that having your truck for an extra day wasn't ideal, and we appreciate your patience with the extended timeline.
Derrick was easy to talk with and no hard upselling. My cousin brought his Raptor in for service, too. We love our Raptors, now with even more power due to our chip/programming.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's fantastic to know that you found our service approach comfortable and straightforward without any pressure.
Colin provided us with a top-notch experience. first class customer service!!
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are pleased to hear that you received exceptional service and felt truly valued as a customer. Your feedback about the first-class treatment you received means so much to our team
Service was completed sooner than promised. Work was excellent. Service department was easy to work with.
Business response:
We're thrilled to hear that your service was completed ahead of schedule and that you were pleased with the quality of our work. Our team takes pride in providing efficient, reliable service, and it's great to know we met your expectations.
Peoria Ford has a 3.9 star rating with 9,148 reviews.
Peoria Ford is closed now. It will open at 7:30 a.m.