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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
All great. Great customer service.
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our customer service. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
The people that check you in and greet you are awesome!! When the young lady who was dealing with me was going to lunch she informed me who would be checking me out!! Great communication!! What is always the same on the service end is the time, Even with a scheduled service I have never left the shop in under 2 hours!! It does not take 3 hours to do a simple battery replacement!! If it wasn't for the Ford reward points which saves me money I would service my vehicle some place else. Time is money!! The schedule is ALWAYS beh... read more
Business response:
It's great to know the handoff between team members was communicated clearlythat kind of attention to detail means a lot, and we appreciate you recognizing it. If there's ever anything more we can do for you, please don't hesitate to reach out to Claude Chiles, our Service Director, at 623-523-6180.
First class service, what's not to like! The only question that I have is, why the oil change, there was only 2,505 miles on the car?
Business response:
Thank you for your feedback! We're glad you experienced first-class service. The oil change is part of our commitment to maintaining vehicle health, even with low mileage. If you have any more questions, feel free to ask!
It was the Best Car buying experience I have had. Friendly and very efficient. The 1st dealership that called me a week later & asked me to resign the paperwork so they could lower my interest rate & monthly payment by $120 a month. I definitely would recommend them!
Business response:
Thank you, for your fantastic review! We're thrilled to hear that you had such a positive car-buying experience with us. Our team is dedicated to providing exceptional service and value. We appreciate your recommendation and look forward to assisting you again in the future!
On my alignment there were still some red on chart but no explanation of why?
Business response:
Thank you for your feedback! We're glad you had a positive experience with us. We appreciate your concern about the alignment details, and we'll ensure our team provides clearer explanations in the future. Your insights help us improve!
Service that was done was great and there was nothing I didn't dislike thank you very much
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
very helpful every time I come in and call you to make sure everything is working ok and are thankful that you came to them to buy a car.
Business response:
Thank you for your kind words! We're thrilled to hear that our team has been helpful and that you appreciate our support. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
Derek* was amazing to work with. He was informative, had great product knowledge and went out of his way to explain things to me. He was friendly and that doesn't come around often these days. If you go to Ford service request Derek because honestly you'll leave there knowing someone did a great job and you don't have to worry about being lied to, not knowing everything and the best part is he suggested everything and then explain why. He wasn't pushy with updates but highly recommended and even showed me why he recommended ... read more
Business response:
Thank you for your fantastic review! We're thrilled to hear that Derek provided such exceptional service. Our team is dedicated to ensuring a positive experience, and it's great to know you felt informed and valued. We look forward to seeing you again soon!
Excellent communication, knowledgeable explain the service that was done
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our team's communication and expertise made your experience excellent. We appreciate your support and look forward to serving you again!
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,148 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.