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Pet Paradise Apollo Beach

4.1

About this business

Location details

6340 30th St NE, Apollo Beach, FL, 33572, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.1242 reviews
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Michael Z.'s profile image
Michael Z. 
rating
9 months ago

(Neuter Aftermath): Took my Lab, Butters, in for a neuter at Pet Paradise Apollo Beach, and it turned into a nightmare. They gave him a cone that was so tight it left no breathing room--literally. I voiced concern, but was brushed off. Came home later to find blood all over the place. The cone had cut into his neck and, thanks to the sedation and excessive drool, it created a nasty infection. The emergency vet said the cone was way too small and directly caused the issue. I told Pet Paradise about this on a Thursday--they d... read more

Business response:

We’re truly sorry to hear about your concerns regarding Butters’ recent visit. We understand how upsetting this situation must have been, and we appreciated the opportunity to speak with you about it. After consulting with our veterinarian, we were able to confirm that the cone provided was appropriately sized, with no signs of rubbing, cutting, or being too tight. We also did not observe any signs of hotspots during our evaluation. That said, we take all feedback very seriously, as the health and safety of every pet in our ... read more

Payton A.'s profile image
Payton A. 
rating
a year ago

If you care about your pet, do not board them here. They are completely inexperienced, untrustworthy, Nick specifically is extremely rude and very condescending. When we picked our dog up, he was a completely different dog temperament wise from his stressful experience. While our dog was in boarding, we saw them interact with our dog several times in ways we were extremely uncomfortable and upset with. We ended our trip early, came home, and picked him up immediately. We have never had an issue with boarding until this place... read more

Business response:

Hi Payton, we’re truly sorry to hear about your experience. The well-being, comfort, and safety of every pet in our care is our top priority, and we take all concerns very seriously. We’d love the opportunity to discuss this further and better understand what happened. Please reach out to us directly so we can address your concerns. We appreciate your feedback and the chance to improve. 

Natalie Z.'s profile image
Natalie Z. 
rating
a year ago

I made an appointment on August 19th for my dog to get groomed. Every day I logged in to get an earlier appointment and was able to move it up to today 10/17 at 10 am. I got reminders on multiple occasions and reminders about vaccines. All completed, uploaded and his pic as well. I arrive today and they check us in. Place looks clean - Cody is excited but nervous. He's a 10+ year old Golden who has always been groomed by people coming to the house. I've been looking for a groomer since I moved here in 2021 and my daug... read more

Laurie D.'s profile image
Laurie D. 
rating
a year ago

Not a good experience. First impression while bringing our dogs in for the meet the fam day, I walked in, no greeting and told to bring my dogs back outside because there were two other barking dogs being dropped off at the time. They kept one of my dogs in the kennel for most of the visit because they said she was too nervous around the other dogs. She is 8 months old, well socialized by going to dog parks and dog beaches all the time. She is too high energy to be kept in all day- she loves other dogs and loves to play! Whe... read more

Abby N.'s profile image
Abby N. 
rating
2 years ago

Hello it's 2:11am - welcome to pet "PARADISE" .... DOG OWNERS your dogs are being IGNORED and BARKING ALL NIGHT long. They are not being cared for at all. These dogs sound like they are outside at this very moment, they way they sound when they are outside during the day is how it sounds at night. You should be concerned that your dogs are being left outside to cry. * the videos I'm sharing is only hours worth of the pups crying, howling, they crate them on the other side now so that we can't take videos of them. We live... read more

Business response:

Hi Andrea. We appreciate your concerns and feedback. We strive to provide our guests with a safe, clean, and fun experience. We offer suites for all the pups which includes an inside/outside door feature. We are happy to meet with you in person to tour our resort, meet our staff, and you can learn more about our services. 

Frequently asked questions about Pet Paradise Apollo Beach

How is Pet Paradise Apollo Beach rated?

Pet Paradise Apollo Beach has a 4.1 star rating with 242 reviews. 

When is Pet Paradise Apollo Beach open?

Pet Paradise Apollo Beach is closed now. It will open tomorrow at 6:30 a.m.