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Petersen Pet Hospital

4.8

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Location details

1031 Kacena Rd, Hiawatha, IA, 52233, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 12:30 p.m. 2:15 p.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.8487 reviews
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Josh Frahm's profile image
Josh Frahm 
2 years ago

They used to be great, now they just want your money. Refused to clip my dogs nails unless I paid for a checkup and a bunch of tests that I don't want and can't afford. They have cared for her for 13 years and now this. So sad. So disappointed. I do not recommend this cash grabbing vet. 

Business response:

Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. We strive to provide the best care possible for our patients. We wish you and your pet continued good health. 

Pamela V Knepper's profile image
Pamela V Knepper 
3 years ago

They almost killed our 2 cats years ago and did nothing but stick us with the bills. Took our cat in and they was supposed to just do blood work but every time they charged us for a check up also. But they never checked her teeth did not want to check out the sore on her belly. Took her to another vet that had to remove the bad teeth that you all ignored they removed the cancer spot from her belly that you didn't want to deal with. You have charged us to death and failed to even provide decent medical care to our babies. I h... read more

Judy Davis's profile image
Judy Davis 
6 years ago

I would very much appreciate an educated explanation as to why our dog, Zoey passed less than 19 hours after being diagnosed being mildly anemic and arthritic. 

Business response:

Judy, we are so sorry for your loss. We would like to discuss this with you . The office is closed now. Would you please call the office when it is convenient for you on Monday? Our office number is 319-743-0554. 

Michele Nibaur Kruse's profile image
Michele Nibaur Kruse 
7 years ago

How disappointing! Have taken our dog there for many years. Got there at 5:10, and yes our appointment was at 5, by the time I got home from work and got the stool sample THEY requested I got there at 5:10. I was told by the gal that greeted me that she would have to talk to the team and proceeded to come out and tell me that she would need to reschedule because she would have another appointment coming in, but the appointment wasn't there yet. And who knows what time they would get there or if they would even show up! Does... read more

Jonathan Alexander's profile image
Jonathan Alexander 
8 years ago

Refused to sell me heartguard even though they had record of my pets being on the medication continuously. Blood work should be up to the pet owners not mandatory from the establishment. 

Frequently asked questions about Petersen Pet Hospital

How is Petersen Pet Hospital rated?

Petersen Pet Hospital has a 4.8 star rating with 487 reviews. 

When is Petersen Pet Hospital open?

Petersen Pet Hospital is closed now. It will open tomorrow at 8:00 a.m.