PetPeople by Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

PetPeople by Hollywood Feed

4.9
Get directions

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Brecksville, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

8249 Chippewa Rd, Brecksville, OH, 44141, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9121 reviews
5
115
4
3
3
3
2
0
1
0
Nancy M.'s profile image
Nancy M. 
on Birdeye

a month ago

Very friendly helpful staff. Clean store. Good sales. 

Business response:

Nancy, thank you so much for your excellent review! Our #478 - Brecksville store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes ... read more

PAT G.'s profile image
PAT G. 
on Birdeye

6 months ago

Service & produces 

Business response:

Greetings Pat, Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our service and products at Hollywood Feed. We are dedicated to providing the best for our furry customers and their owners. If there is ever anything we can do to improve, please don't hesitate to reach us at (440) 630-9403. Thank you again for your loyalty and support. Best regards, The Hollywood Feed Team 

Elaine D.'s profile image
Elaine D. 
on Birdeye

9 months ago

The staff representative was very helpful; took me right to the area I needed and answered my questions. She knew her stock and was very professional. Plus, the business is near where I live and shop, so conveniently located. 

Ellen L.'s profile image
Ellen L. 
on Birdeye

9 months ago

Very helpful staff 

Joe H.'s profile image
Joe H. 
on Birdeye

10 months ago

Friendly and helpful staff! 

Business response:

Joe, A 5-star review from a 5-star customer! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again v... read more

Christine S.'s profile image
Christine S. 
on Birdeye

10 months ago

Nice people and positive environment too for dogs and owners. 

Business response:

Thank you Christine for the kind words! We appreciate your continued support! Our Brecksville store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank... read more

Janet W.'s profile image
Janet W. 
on Birdeye

10 months ago

Customer service is great. People are so friendly and knowledgeable. 

Business response:

Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more

Sondra P.'s profile image
Sondra P. 
on Birdeye

10 months ago

Very kind and attentive staff. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Sondra! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet ... read more

Elaine M.'s profile image
Elaine M. 
on Birdeye

10 months ago

Super friendly staff. Knowledge if you can’t find what you are looking for. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Frequently asked questions about PetPeople by Hollywood Feed

How is PetPeople by Hollywood Feed rated?

PetPeople by Hollywood Feed has a 4.9 star rating with 121 reviews. 

When is PetPeople by Hollywood Feed open?

PetPeople by Hollywood Feed is closed now. It will open on Saturday at 9:00 a.m.