This profile has been claimed by the business owner or representative.
PetSuites Hamburg
- Pet Boarding
- Lexington, KY
About this business
Pet Parents love us because we love their pets. PetSuites Hamburg is the leader of the pack in pet resorts offering exceptional services for both dogs and cats including boarding, daycare, grooming, and training. Our trusted team of pet-loving pros deliver memorable experiences with personalized service to meet the unique needs of each pet and Pet Parent in fun, convenient, and modern spaces. Our resorts feature large, open indoor and outdoor play yards, in-ground pools, and unique play structures. Dogs and cats can’t actual... read more
Location details
2057 Bryant Rd., Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 7:00 p.m. | |
| Tue | 06:30 a.m. to 7:00 p.m. | |
| Wed | 06:30 a.m. to 7:00 p.m. | |
| Thu | 06:30 a.m. to 7:00 p.m. | |
| Fri | 06:30 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedI’ve been taking my German Shepherd mix, Zeppelin, to PetSuites Hamburg since he was 3 months old. He loves going to Daycare and pulls me towards the door as soon as he knows where we are! The staff are fantastic! It brings me piece of mind knowing that while I’m away he’s being taken care of. He’s always tired when he comes home because he’s played his heart out all day, which is great because of how high energy he is. Its hands down the cleanest doggy daycare I’ve ever been to. The camera feature is also great for anytime ... read more
Business response:
We're overjoyed to hear that Zeppelin loves coming to PetSuites Hamburg for Daycare! Thank you for sharing your experience, Macy. We love that we get to see him daily he is such a wonderful boy! Best Regards, Tamra Jackson General Manager
great for daycare, but I do NOT recommend for boarding. Our dog did not receive potty breaks, has been sitting in his room with urine and feces on the floor. We bought a gold/all day group play package for our dog's stay. The first day, they said he wasn't interested in all day group play. It took nearly two hours for anyone to take him out for a potty break after breakfast. The second day, we had to contact them to "remind them" that they said they'd try again that day. We got an update that Moose was playing outside and do... read more
I have been using PS for boarding for over a decade. They treat our dogs like family. Shoutout to the great employees, especially Ash, who contacted us when we had forgotten to cancel a boarding appt due to a medical ER, and graciously waived our fee. Thank you, we highly recommend Petsuites Hamburg.
Business response:
Thank you for sharing your wonderful review, Jenni. The qualities you described are the goals we strive to achieve for all of our clients. On behalf of Ash and our staff, thank you for trusting us with your pets' care for years!
Ringo looks fantastic after his groom! The groomers at PetSuites are the best. We love the staff too! 💜🐾💚
Business response:
Thank you for your kind compliments, Kenlee! We love visits from you and Ringo and appreciate you trusting us with his care. We will send your compliments to the groomers and staff! Bradley Allison General Manager
HIGHLY recommend this “2nd family” for my two puppers who are my life! I’d never boarded them before and PetSuites Hamburg and all their amazing staff went above and beyond to make sure I knew my babies were happy, healthy, and getting spoiled! They truly exceeded my expectations and I’m pretty certain my dogs were sad to come home haha! I can assure you I’m very critical when it comes to the care of my pups. But wow, I was pleasantly surprised and impressed with the care and attention given to them. Thank you all so much! T... read more
Business response:
Welcome to the PetSuites Hamburg family, Amy! We loved meeting you, Nougat & Millie and can't wait to see you back again soon!
This was our first time taking our 2 kitty furbabies to PetSuites. We were extremely nervous. All our fears were proven wrong. We loved the daily pictures (worth every extra penny)! We will definitely take Sadie & Sonny back for another stay. Thank You!!
Business response:
Welcome to the PetSuites Hamburg family, Shonda Hood! We loved meeting you and your pet and can't wait to see you back again soon.
Our Lola (boxer) loves going for day play, she goes at least twice a week! She has stayed about 3 times while we went on vacation! I have nothing bad to say about this place. She is so happy when she goes and wore out when she comes home! Lola did catch kennel cough even thought she was vaccinated, it wasn’t great but when u get 20-25 dogs in a area playing it’s going to happen! I would recommend this place..
Business response:
Thank you for your kind compliments, Jennifer! We love visits from you and your family and appreciate you trusting us with your pet's care.
Oh my god. I love this place! Carsyn highly recommended me to bring my high energy pup Linus here to be socialized and just have a great time and they did not disappoint! I love the facility, it looks so nice and clean! The staff were so nice, just beyond my expectations honestly. Today was Linus’ first day and he loved it, he would not leave his play area. Bradley was also very good throughout the whole process. He’s very friendly and professional. He helped me make last minute changes to Linus’ day care reservations, he to... read more
I can’t speak highly enough about the staff at PetSuites Hamburg! My 90 lb energetic dog can be a “loving” handful but they make him (and us) feel like they’ve waited all day to see him every time we walk through the door. Gus gets so excited as soon as he sees the building, he can’t stand it. From overnight kenneling to “day play” with his buddies, the service and comfort level is outstanding. Incredibly friendly and professional staff. We’d never consider taking Gus anywhere else!
Business response:
Thank you for your amazing review, Shane! We love Gus and all of the silliness he adds to our group! I honestly don't know who gets more excited... Us to see him or him to see us! Thanks for sharing your silly boy with us. He's such a sweetheart! ❤ Bradley Allison General Manager
Frequently asked questions about PetSuites Hamburg
How is PetSuites Hamburg rated?
PetSuites Hamburg has a 4.9 star rating with 459 reviews.
When is PetSuites Hamburg open?
PetSuites Hamburg is open now. It will close at 7:00 p.m.