PetSuites Lawrenceville

Jamia C. 

on Birdeye

a month ago

I really love this place but they have one very large man he may be Samoan who overly drenches the dogs with a hose or water bottle. It’s been extremely excessive at times and I’ve seen my dog on camera trying to run from him. Everyone else is nice this one guy just doesn’t seem to have the patience needed for the job. My dog is drenched when I pick him up and I’ll be told he was in the pool even though I just witnessed the man spraying them with a hose. Besides him I love it. My husband has expressed concerns about the gent... read more

Jennifer M L. 

on Birdeye

8 months ago

This was the very first time I’ve boarded by dog because I was going out of the country. I left my dog for 1 week. Since I’ve picked her up, she came home with a stomach virus. She was pooping Everywhere. Also, she came home with kennel cough which she has never had in her life. Since July, when I’ve boarded her, I been to the veterinary over 9 times, and I’ve spent tons of money trying to get her back to good health. She will never be boarded again… Especially not at pet suites 

Wendell Jeffrey B. 

on Birdeye

a year ago

Afrika goes to petsuites Lawrenceville every Wednesday & Saturday and he loves it. Jamie O is awesome and does an excellent job caring for my baby. Moreover, she has a lively & happy personality and is an excellent communicator. She is definitely one of your best employees. 

Shanikqua W. 

on Birdeye

a year ago

I love taking my babies Cairo and Shaggy there. They’ve been going for a little over a month now. My babies enjoy getting up early just to go to PetSuites. I will say that I was nervous because of past experiences especially with my Cairo, but the staff at PetSuites have made me feel less anxiety. Although, I don’t know everyone’s name, all of the staff that I have come into contact with have been phenomenal. They always have high energy, professional, and they just love on my babies. Some of the staff who I have gotten to s... read more

Tomeeka K. 

on Birdeye

a year ago

I became of aware of the facility based on a 3rd party Pet immunization co. that comes to site. Attempted to follow-up with starting my pet at the facility & was given the run around, poor customer service with long wait times. 

Sherial R. 

on Birdeye

a year ago

The staff needs to be trained better. Horrible customer service except for the Manager. Had our dogs there for 3 weeks and the miscommunication and costs for the services were incorrect. The excuse was the staff was new. Shouldn’t they be trained prior to taking customers? The little girls up front had attitude when I told them the communication was horrible. Never again will I bring my dogs to this place. Because the lead person knew better to walk away and out of my face with her unprofessionalism. I don’t play with littl... read more

Kawasa S. 

on Birdeye

a year ago

Hello,  I am writing a second review or should I say complaint about this establishment. I checked my pup in this morning with specific instructions about his meal for the day. The associate took down the instructions as they do every morning. My instructions were not hard simply to keep the container that I brought his food in as I wanted to keep it to use again. It is not to my surprise that no one could find the container or show any concern as to what might have happened to it. If the information has been captured, how i... read more

Gary O. 

on Birdeye

a year ago

Boarded my dog for 4 days and received a sick dog apon picking her up. Alled and they offered to pay for the Vet bill of over $300 but never saw a check.....very disappointed! Why offer if not going to follow through!! 

Gary O. 

on Birdeye

2 years ago

Not a good esperience as had a $300 Vet bill after my dog stay due to a resperatory problem!