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Physician Practice Specialists

4.2

About this business

Physician Practice Specialists is a nationwide consulting firm specializing in credentialing, provider enrollment, insurance contract negotiations, practice start-up services and business development services for every type of medical practice and facility. We have over 2500 providers that we provide services to on a monthly basis. 

Location details

4600 Touchton Rd 100, 150, Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
SatClosed
SunClosed
4.2176 reviews
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Yosi A.'s profile image
Yosi A. 
4 years ago

After hearing horror stories about credentialing firms from my colleagues, I was very skeptical about the services available out there. I had contacted local credentialing services but none were satisfying. Then I found PPS online and decided to give them a try. Fortunately, I was matched to Robbin for my credentialing and she was god sent to me. She was on top of everything from day 1. I got credentialed with Medicare within a couple of weeks, then the other commercial insurances followed soon. She even helped in getting m... read more

Isabella C.'s profile image
Isabella C. 
a month ago

DO NOT RECOMEND Our experience with this company’s credentialing department, specifically with a representative named Destinee has been extremely frustrating and unprofessional. Communication is sporadic, with responses sometimes taking a week and often arriving in the middle of the night. In the meantime, important applications have sat incomplete, leading to preventable denials and significant delays in getting approved by insurance payers. Applications handled by Destinee have contained incorrect specialties, inaccurate ... read more

Everman Family M.'s profile image
Everman Family M. 
5 months ago

Paid weeks ago and have not been able to get a hold of anyone since. I need help. please call me. Jessica Everman 208-830-3156 

Elizabeth E.'s profile image
Elizabeth E. 
5 months ago

DO NOT USE THIS COMPANY!!!! COMPLETELY INCOMPETENT!!! WAITING OVER 8+ months on credentialing.  

Wisam Z.'s profile image
Wisam Z. 
7 months ago

Has not been a good experience at all. We are out a lot of money for credentialing. I’m still not one. New company has been added. Communication is poor even when you lay out clear expectations. If you can find an alternative, that would be my only recommendation.. 

Paige C.'s profile image
Paige C. 
7 months ago

I can't even begin to express how awful this credentialing company is. Customer service? Nonexistent. It’s impossible to get a response, and when you finally do, it’s either late or completely useless. It’s like they don’t care at all about their clients. We had Kristen initially and then Asia. Haven't heard from Asia in over 6 weeks. They somehow managed to put incorrect information into my credentialing paperwork, which caused delays and wasted even more of my time. You’d think something as basic as accuracy would be a g... read more

Jim N.'s profile image
Jim N. 
11 months ago

Absolutely the single worst company on the planet earth. We paid full price, and attempted to work with them for 9 months. They are beyond awful. They only secured a few contracts, and never started work on the bigger, important ones. Each agent was more useless than the previous. Kim Evans, Lindsay Pauley, Marisa Martel, etc, all ghosted us on email. Refused to give a refund. Just dead silence. COMPLETELY USELSS COMPANY. AVOID AT ALL COSTS. 

Patrick's profile image
Patrick 
a year ago

Truly horrible. I reached out ot PPS in October for credentialing. It's been 6 months and our practice is only in-network with one insurer. They have consistently dragged their feet in starting applications and ensuring that all requirements were complete. I've gone through the credentialing process several times before and it's never been as delayed. This was not the timeline we discussed. Highly recommend do not use. 

Genny F.'s profile image
Genny F. 
a year ago

I am giving Physician Practice Specialist one star because there is not an option for zero. I signed a contract with PPS the first week in October with the anticipation that the credentialing process could take several months however, the credentialing is taking longer than a reasonable number of months due to PPS's procrastination in submitting documents OR submitting applications with errors and incomplete documentation. Recently, my provider's Medicaid application was withdrawn, and we have to start the process over bec... read more

Frequently asked questions about Physician Practice Specialists

How is Physician Practice Specialists rated?

Physician Practice Specialists has a 4.2 star rating with 176 reviews. 

When is Physician Practice Specialists open?

Physician Practice Specialists is open now. It will close at 7:30 p.m.