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Physicians Immediate Care
- Belvidere, IL
About this business
Location details
1663 Belvidere Rd, Belvidere, IL, 61008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
This location is incredibly slow to see you. They bring you to an exam room fairly quickly but then you wait and wait and wait for the doctor. At our most recent visit their online registration system said there was one patient ahead of us and we waited in the exam room for more than an hour. When the "provider" (who I am assuming was not a"doctor" based on their careful use of the word "provider" when talking about her) came in she said there was nothing that could be done for our symptoms and there was no magical cure. Whi... read more
Business response:
Jen, we are very sorry about the long wait you experienced. Usually, we are able to calculate the approximate wait times based on typical patient needs. We do try and see patients as quickly as possible, but sometimes the severity of a patient's injury takes longer than expected and pushes everything back. However, we are always working to improve our wait times, and appreciate your patience and feedback about your visit.
Very impersonal make you wait for a long time just for a doctor to come in for 2 min And say you're fine. One woman had THE worst attitude I've ever encountered in my life. I waited in the room for 20 minutes for my notes to be given to me finally had enough opened the door she just looked at me so annoyed and said you're next to be seen and as I was talking asking questions she just walked away. I am completely disgusted at how I was treated.
I am giving this my first 0 start review. It has nothing to do with my wait, the receptionist, the nurse, or the Dr. or the care I was given. This is for lack of professionalism on the P.A. Mark VanAnrooy. Today as I sat here waiting on a ride. I think no one knew I was still there. I here a man's voice I find out that his name is Mark VanAnrooy. He is telling the nurses about the patient there for a yeast infection and how she usually uses an over the counter medicine but would be traveling and didn't want the mess of t... read more
Business response:
Thank you for your feedback. Please know that we take your concerns very seriously and our Quality & Compliance Officer would appreciate the opportunity to speak with you about your experience. Would you please email me at patientservices@visitphysicians.com with your contact information?
A simple DOT exam, nobody waiting in lobby. Half hour wait, Exam went good. Great Doctor, but rest of staff are more concerned about their weekend plans than getting the paperwork associated with the exam completed. I was told as we were leaving the office they needed some documentation from my MD. No problem, was faxed right away while I waited. Then it was left on their fax machine while I continued to wait. Only after I asked if they could look for return fax I was told yes its here but we need more docs. I could have bee... read more
Had to take my son in due to some concerns that couldn't waiting until after the holiday. I went online and set up an appointment. When I showed up for my appointment this facility was near empty, yet it took me 30 minutes to be called into the room. After a brief visit with the nurse I had to wait 40 more min to be seen by the doctor. Zero sense of urgency, if it's an emergency go to the ER, otherwise just stay home and take Tylenol.
Business response:
I apologize for the long wait during this busy flu season. To help prevent the spread of infections, we try and have most patients wait in the exam rooms in the back, and not in the waiting room. Thank you for leaving a review, as we value our patients' comments to help us do a better job.
One doctor for a waiting room full of patients? I had to do a physical for work. I waited for almost two hours before getting in. I did the drug test thing and they do a dip test for other things. I asked what that test was for and the nurse whom had an over abnundance of attitude simply said "your health". What the hell kind of answer is that when asked a professional question? I don't know what schools are teaching nurses in the way of dealing with CIVIL patients, but some of these nurses need their pedestal kicked out fro... read more
Business response:
Thank you for your feedback. I am sorry to hear that you are not happy with your visit to our Belvidere clinic. We take patient service concerns very seriously and would greatly appreciate the opportunity to discuss your visit in more detail. If you are willing, please email me at patientservices@visitphysicians.com with your contact information and the best time to reach you. Megan P. Patient Services
I took my 8 year old daughter here to been seen because she was crying her ear hurt really bad. I called and did the Zip Pass so we wouldn't have to wait.Thay was a waist of time! We waited 45 minutes in the wait are and there was 1 person ahead of us. Finally get back to the room sat and waited another 25 minutes! She was crying this whole time. The staff is so non shulant and doesn't seem to care! I will make the longer drive next time to Crystal Lake to Centegra walk in clinic where her pediatrician is affiliated with.... read more
Business response:
Hi Kim, Thank you for your feedback. I'm sorry to hear that you aren't happy with your visit to our clinic. Please know that we take our patients' concerns very seriously and I would like to discuss your experience further. Please email me at patientservices@visitphysicians.com with your contact information and best time to reach you. Warm regards, Megan, Patient Services
There was only 1 person in front of me and it took an hour plus for doctor to see my daughter went to restroom and seen the doc sitting there doing notes or something come on guys you can see a patient faster then this ... this is ridiculous.. doctors nice but they take too long
I have visited this clinic 3 times as it is very near my house. I understand that you don't need an appointment so, if they are busy, you will have to wait a long time. Long waits are something I have experienced 2 out of 3 times I have been here. The first time I had an ear infection and was in a lot of pain, so the 45 minute wait was pretty much torture. I don't understand what the wait was about, however, since I was the first patient there when they opened. This week I went there to get a pre-employment physical and... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4 star rating with 726 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.