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3475 S. Alpine Road, Rockford, IL, 61109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Can't say enough good about staff at rockford va clinic. They all went out of their way to help me and mine when a family member had an issue. A great clinic with caring people. 5 stars
Made an appointment for 1:40 PM for a medical opinion on a leg laceration. Check in process was okay. Actually saw the PA at 2:40. Jennifer assessed the laceration, checked for knee ligament issues there were none, and provided excellent feedback. Told me to continue doing what I was doing and should be good in about 2 weeks.
Business response:
Hey Steven, we’re so glad to hear you had a great experience! Thanks for your support—we truly appreciate it. -The Customer Service Team
great doctor and no wait. super communicative and kind people and felt like they really knew what they were doing
The staff is very friendly, courteous and attentive. I was visiting family and got a sinus infection. The nurse Basia was excellent. She asked me all the questions necessary to make an accurate diagnosis The doctor was thorough and prescribed an antibiotic. They called in the prescription immediately and before I got to the pharmacy it was ready for pick up. They are the best! I am happy to know if something happens during my next family visit I have some where I can trust for my medical needs
You would think the doctors are paying you instead of the opposite, arrogant will not listen to you doctors, my doctor visit lasted no more than 45 seconds with the doctor, would not listen to anything I had to say, actually got up and left the room after looking at me
first of all the photo provided here isn't at all what this dump looks like. i am handicapped and use a walker. the front door is not ada compliant, which is why i wrote a complaint to joint commission, who will in turn fine them greatly for this offense. even the most horrible places in america have at minimum an automatic door for the handicapped. and this is supposed to be a place where they "care"! heck, no one even answers the phone! never! i wouldn't take my worst enemy here!
Business response:
Hi Patricia, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
first of all the photo provided here isn't at all what this dump looks like. i am handicapped and use a walker. the front door is not ada compliant, which is why i wrote a complaint to joint commission, who will in turn fine them greatly for this offense. even the most horrible places in america have at minimum an automatic door for the handicapped. and this is supposed to be a place where they "care"! heck, no one even answers the phone! never! i wouldn't take my worst enemy here!
Business response:
Hi Patricia, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Made an appointment We get there no doctor today Wow they could do better and tell you that when you make an appointment Waste of time and driving for nothing
Business response:
Hi Cynthia, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Took a pre employment physical a month ago and still trying to get completed. Poorly understaffed and for a place that's known for job physicals I would not recommend any employer send potential employees to this place. I get the run around every time I call. All over a medication that I've got a form for. But Everytime you need help it's another day. I'm on week 4 and still getting nowhere. I did finally get a lady that's trying to help me. She's the only one that's been willing to try to resolve a issue that's not that har... read more
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Team
Physicians Immediate Care has a 4.1 star rating with 1,180 reviews.
Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.