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Physicians Immediate Care

4.1
  • Rockford, IL

About this business

Location details

3475 S. Alpine Road, Rockford, IL, 61109, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.11,195 reviews
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Patricia B.'s profile image
Patricia B. 
rating
3 weeks ago

This place has definitely improved. The Dr I saw there was very nice, and very thorough. Dr Gary from Chicago area. You people need to try to keep him. Thank you so much 

Mike K.'s profile image
Mike K. 
rating
3 months ago

Can't say enough good about staff at rockford va clinic. They all went out of their way to help me and mine when a family member had an issue. A great clinic with caring people. 5 stars 

Steven G.'s profile image
Steven G. 
rating
10 months ago

Made an appointment for 1:40 PM for a medical opinion on a leg laceration. Check in process was okay. Actually saw the PA at 2:40. Jennifer assessed the laceration, checked for knee ligament issues there were none, and provided excellent feedback. Told me to continue doing what I was doing and should be good in about 2 weeks. 

Business response:

Hey Steven, we’re so glad to hear you had a great experience! Thanks for your support—we truly appreciate it. -The Customer Service Team 

Robin S.'s profile image
Robin S. 
rating
3 years ago

great doctor and no wait. super communicative and kind people and felt like they really knew what they were doing 

Regina G.'s profile image
Regina G. 
rating
8 years ago

The staff is very friendly, courteous and attentive. I was visiting family and got a sinus infection. The nurse Basia was excellent. She asked me all the questions necessary to make an accurate diagnosis The doctor was thorough and prescribed an antibiotic. They called in the prescription immediately and before I got to the pharmacy it was ready for pick up. They are the best! I am happy to know if something happens during my next family visit I have some where I can trust for my medical needs 

Jeff M.'s profile image
Jeff M. 
rating
4 weeks ago

Had a bad experience, they responded to my negative review saying they would like to know more about my visit ,I wanted to let them know everything about it but they made it impossible to contact them ,Wow they just do not care. 

Business response:

Hi, Jeff. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. 

Jeff M.'s profile image
Jeff M. 
rating
2 months ago

You would think the doctors are paying you instead of the opposite, arrogant will not listen to you doctors, my doctor visit lasted no more than 45 seconds with the doctor, would not listen to anything I had to say, actually got up and left the room after looking at me 

Business response:

We'd like to learn more about your experience and discuss your concerns, Jeff. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. 

Patricia H.'s profile image
Patricia H. 
rating
9 months ago

first of all the photo provided here isn't at all what this dump looks like. i am handicapped and use a walker. the front door is not ada compliant, which is why i wrote a complaint to joint commission, who will in turn fine them greatly for this offense. even the most horrible places in america have at minimum an automatic door for the handicapped. and this is supposed to be a place where they "care"! heck, no one even answers the phone! never! i wouldn't take my worst enemy here! 

Business response:

Hi Patricia, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Patty H.'s profile image
Patty H. 
rating
9 months ago

first of all the photo provided here isn't at all what this dump looks like. i am handicapped and use a walker. the front door is not ada compliant, which is why i wrote a complaint to joint commission, who will in turn fine them greatly for this offense. even the most horrible places in america have at minimum an automatic door for the handicapped. and this is supposed to be a place where they "care"! heck, no one even answers the phone! never! i wouldn't take my worst enemy here! 

Business response:

Hi Patricia, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.1 star rating with 1,195 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open at 8:00 a.m.