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Physicians Immediate Care
- Chicago, IL
About this business
Location details
5300 Long Avenue, Chicago, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Very friendly receptionist. Checked in quickly just in 10 minutes we got to see the doctor. The nurse was so kind and very good at translating.
They took me in 20 mins, and everyone was so so friendly. Had such a great experience. They were able to prescribe me antibiotics and I received them within 10 minutes. Will def be going back when I am not feeling well. So much better than the ER!!
Melissa and her team were great from the start. My dad slipped on ice and we went on for X-rays and staples to his head. Our visit was easy and quick.
Business response:
Thank you for the 5-star review! We are glad you had a great experience and hope your father is all healed!
Expect to be here for hours for simple procedures. This clinic takes longer than others. Work screening should not take hours!! Ruined my entire afternoon. Terrible experience. Clearly people's time is not their priority.
Not recommended this clinic . Unprofessional doctors. They just care about grabbing money. Worst service ever .
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Team
I strongly advise not to go to this clinic. My experience was disappointing and felt like a clear case of being taken advantage of. After receiving standard care, my bill reflected a shocking amount, 6x higher than what other reputable clinics charge for the same services. It was disguised in the amount of additional "lab fees". When I tried to resolve the issue at the clinic, I was referred to billing who let me know they would review it and get back to me. Instead of following up or working with me, they escalated my balan... read more
Business response:
Hi Allison, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
The 5300 S Long Ave the young lady with the dreadlocks didn't even try to see if myself or my daughter was in the system . She claimed the information goes away ,which it doesn't I came to a location 10 minutes away from that one and she got us in just fine . It's unfortunate that they are still hiring lazy individuals to work in healthcare
Business response:
Hi Brianna, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
I went to the 5961 N Lincoln Ave #102, Chicago, IL 60659 location on February 2, 2025 and had a terrible experience. The front desk person was rude and pushy! They are MOST definitely concerned about making money off of you rather than treating a patient with care and respect!!!! I asked if they could take a look at 2 problems I had but said they would only treat one. Then suggested it was a workman's comp issue but it wasn't and I was required to make another appointment to collect more money rather treating me at the time... read more
The place has you select an appointment time online and suggests you sit outside until they text you it's time to come in. Then they proceed to have you wait in the waiting room and office before being seen. Went on a slow Friday for something very routine. It is Tuesday evening and still have yet to get a call with test results. When I called, the not so friendly person answering the phone said they were very busy but hopes to get to the results somewhat soon. That was yesterday. Still no call back. What used to be a real... read more
Business response:
Hi Mr. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.3 star rating with 541 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.