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Physicians Premier Emergency Room - Potranco

4.9

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Location details

12314 Potranco Rd #102, #102, San Antonio, TX, 78253, United States

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4.9495 reviews
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Penelope C.'s profile image
Penelope C. 
rating
5 days ago

As soon as I got into the establishment I was greeted and taken care of quickly. Everyone was attentive from start to finish. Felt comfortable and they gave me a warm blanket when I wasn't feeling well which I appreciated. I was treated quickly, communicated all the information I needed to get better, and didn't wait long. Really grateful for the staff that took care of me during my not so fun time and would return if I have another emergency. Thank y'all! 

Brittany A.'s profile image
Brittany A. 
rating
a week ago

I came into Physicians Premier Emergency for my little guy who injured his thumb. The experience was 10/10. Everyone on the team was extremely helpful and the service was very fast. Dr. Dupree, both of the RNs- Thomas and Fred, radiology tech- Keri, ER tech- Vince and Adrian were all soooo great!!!! The care that they offered my son was great. I would recommend this place to everyone. 

Business response:

Thank you for your wonderful feedback! We're thrilled Dr. Dupree, Thomas, Fred, Keri, Vince, and Adrian provided excellent care. We'll share your appreciation with them. We sincerely appreciate the recommendation. 

Rolando B.'s profile image
Rolando B. 
rating
a month ago

professional, proficient staff. Dr. Ndi is compassionate and professional. Nurse Lisa was awesome as well. ER Rooms were clean and comfortable. snacks available for family members. 

Avis B.'s profile image
Avis B. 
rating
a month ago

thank you so much Premier for helping me last week and for your excellent care and customer service. Everyone from Imani, Vince, Taneshia, Lex & Dr Le were caring and compassionate. the location is convenient and no long wait times to be seen. I would definitely recommend Premier and the awesome team on Portranco! Thank you again!!! 

Business response:

Thank you for the kind words! We're glad the team provided compassionate care with no long wait times. We'll share your appreciation with the staff. 

William H.'s profile image
William H. 
rating
a month ago

Dr Dupree is great! Truly cares about the patients. And Lisa was very helpful and informative 

Business response:

Thank you for taking the time to share your experience. We're glad Dr. Dupree and the rest of our team made you feel truly cared for. 

Elijah H.'s profile image
Elijah H. 
rating
a month ago

I brought my wife here because she was experiencing severe congestion and coughing. We were seen almost immediately. Dr. Simpson diagnosed the issue and recommended a great treatment plan. We were out of there in an hour. The staff and atmosphere here is outstanding. I highly recommend Physicians Premier Emergency Room on Potranco for your emergency and urgent care needs. 

Business response:

We are elated to hear about your positive experience. Quick care, outstanding staff, and an effective treatment plan — we're glad we could help. Thank you for choosing Physicians Premier Potranco for your emergency care. We sincerely appreciate the recommendation. 

Brittany K.'s profile image
Brittany K. 
rating
6 months ago

We were out of town guests staying nearby when my eight year old daughter slipped and fell on a playground, bumping her head. This seemingly typical childhood incident turned into an emergency when she started showing signs of a concussion and we were pointed to the direction of this emergency room. She was immediately taken back for a CT scan and was provided zofran for her nausea. The provider spent a great amount of time discussing symptoms and plan of care with me. A skull fracture couldn't be ruled out, but a follow up ... read more

Jodi G.'s profile image
Jodi G. 
rating
7 months ago

Aside from my chest pain, visiting this ER was a treat! The waiting room is calm and serene, the staff is amazing. Blake got us back quickly and I was attended by Fred, Vince and Freddie, who couldn't have been nicer or more professional. They also put me at ease; more like a conversation than interrogation. Dr DiCosimo was attentive and explained everything clearly without condescension. The whole team worked quickly and they all had the attitude of people who love what they do. They turned what could've been a scary eveni... read more

Wendy L.'s profile image
Wendy L. 
rating
a year ago

Dr. Le and his staff were wonderful and took care of my issue promptly and professionally. Was in and out in no time. Facility was clean and welcoming. 

Frequently asked questions about Physicians Premier Emergency Room - Potranco

How is Physicians Premier Emergency Room - Potranco rated?

Physicians Premier Emergency Room - Potranco has a 4.9 star rating with 495 reviews. 

When is Physicians Premier Emergency Room - Potranco open?

Physicians Premier Emergency Room - Potranco is open now. It is open 24/7.