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Pinnacle Dermatology
- Brentwood, TN
About this business
Location details
6716 Nolensville Pike, Suite 250, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There for injection training. Dr prescribed the wrong type of injection (syringe instead of auto injector) even though the practice only uses auto injectors for that type of medication. 2 nurses had to figure out how to inject with a syringe since they had never administered before. Poor communication prior to this appointment as well. 5+ stars to the fantastic receptionists!
Business response:
Hi, Jerrett! We greatly appreciate you taking the time to let us know about your experience with our clinic. We strive to care for you and provide the best possible experience with every visit. We are reviewing your concerns and have informed our clinic manager to look into this situation. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future!
I arrived for a 9:30 appointment at 9:20. I was checked in at 9:40 and escorted to the examination room at 10:00. Doctor arrived at 10:20. I left the examination room at 10:29. This wasn't the first time this happened. How far behind schedule would an afternoon appointment be?
Professional. Explained everything in detail.
Business response:
Amy, wow! Thank you so much for this great 5-star review. We appreciate you helping to share the word about us. We're here for you anytime!
Went well ,got home & about 8:00 it started to gush the blood ,we went to emergency room stayed 4 hr, packed it & wrapped with ace bandages ,they said they tried to reach someone at your office but couldn't get anyone.
Efficient, personable, professional
Business response:
Lida, thank you for taking the time to leave this excellent review. Please let us know what we can do for you in the future!
Very professional and caring touch all the bases with you before you they don't leave you in the dark
As always treat me the same every time go very caring and they don't treat you like a number
Felt like it was a waste of my time I literally was in and out of the office within 20 minutes. I left with no definite care plan, and was told a nurse would call me.
One of the front office staff was rude and disrespectful. I did not appreciate her comments.
Business response:
Thank you for sharing your feedback, Tyler. Your care is our priority, and we will look into this situation. Our clinic manager will review your concerns and address accordingly. Please give our office a call if you would like to discuss your concerns further. We appreciate you!
Frequently asked questions about Pinnacle Dermatology
How is Pinnacle Dermatology rated?
Pinnacle Dermatology has a 4.9 star rating with 43,521 reviews.
When is Pinnacle Dermatology open?
Pinnacle Dermatology is closed now. It will open on Monday at 9:00 a.m.