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6716 Nolensville Pike, Suite 250, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wait was long and front office staff is rude to lukewarm
Business response:
Thank you for providing your feedback and letting us know about this issue, Rosabel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will look into this situation and make sure it gets corrected. Thank You, Pinnacle Dermatology
My mother is 80 years old. She has received multiple invoices from Pinnacle Dermatology beginning fifteen months after the date of service. She called twice to clarify/dispute the bill, but Pinnacle refused to respond. I am a licensed Illinois attorney. I sent two letters demanding an explanation and requesting that Pinnacle stop sending these invoices to my mother. I also called, waited on hold 40 minutes, gave the representative the account number, and was promptly disconnected. I attempted to fax the letters to the numb... read more
Business response:
Hi Matt , we greatly appreciate you taking the time to let us know about your experience at our Pinnacle Dermatology - Lab location. First please accept our personal apology for your experience. Having a patient disappointed with their experience is something we never want to happen. We strive to provide the best possible experience with every visit. We take these matters very seriously and informed our clinic manager to look into this situation to make sure it gets corrected. Once again thank you for bringing this to our a... read more
Pinnacle Dermatology has a 4.9 star rating with 43,532 reviews.
Pinnacle Dermatology is closed now. It will open tomorrow at 9:00 a.m.