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Pinnacle Dermatology - Joliet - Joliet, IL

4.9
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About this business

The Pinnacle Difference You are part of our family the minute you pick up the phone or walk in the door to one of our practices. Pinnacle Dermatology was started because we wanted to create a different patient experience. One where you could talk to a live person when you call to make an appointment, get immediately on the calendar because access to care is the number one priority, and be welcomed like family as soon as you walk in the door. We wanted a place to exist where patients have this experience and still get the h... read more

Location details

1124 Essington Road, Joliet, IL, 60435, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 6:30 p.m.
Thu7:00 a.m. to 6:30 p.m.
Fri7:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.91,427 reviews
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Nancy D.'s profile image
Nancy D. 
on Birdeye

2 years ago

Perfect as always 

Business response:

Hello Nancy thank you for taking the time to provide your valuable feedback! Best, Pinnacle Dermatology  

Shaunidra S.'s profile image
Shaunidra S. 
on Birdeye

2 years ago

Amazing experience all around!! The staff is super sweet and accommodating. Dr. Mendez is such a kind spirit and his genuine care for his patients is extremely noticeable. I love these guys and they took Excellent care of me!! I would highly recommend them! Oh, and my boobs look AMAZING!! Hands down, they were worth every penny and I'd do it all over again. :) 

Business response:

Thank you, Shaunidra !  

Jennifer Z.'s profile image
Jennifer Z. 
on Birdeye

3 years ago

You did a wonderful job.Really checked my whole body for cancer.Such better care then I received in TN.Thank you. 

Business response:

Jennifer , thank you so much for taking the time to leave this excellent review. We know there are many choices when choosing a healthcare provider and excited to have the opportunity to serve you. Please let us know what we can do for you in the future! Sincerely, Pinnacle Dermatology  

Philip S.'s profile image
Philip S. 
on Birdeye

3 years ago

I had a 930 appointment and was not called until after 10. The person who took care of me was very good. I would give him 5 stars but was not happy about the wait. 

Business response:

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our organization. Your happiness is our number one priority and are looking into this issue immediately. 

Wayne M.'s profile image
Wayne M. 
on Birdeye

3 years ago

Amazed from promptness and flow. 

Business response:

Wayne , wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal patient and helping to share the word about us. We're here for you anytime! Sincerely, Pinnacle Dermatology  

Alden B.'s profile image
Alden B. 
on Birdeye

3 years ago

Dr. Rios removed a precancerous mole. I've been with Pinnacle for years. I would be on my deathbed if it weren't for the whole team. I hold the entire team in highest regard! 

Business response:

Thank you so much for taking the time to provide your feedback, Alden. The highest compliment we can receive is the referral of your friends, family and business associates. Thank you for trusting us with all of your healthcare needs! Sincerely, Pinnacle Dermatology - Joliet 

Carrie R.'s profile image
Carrie R. 
on Birdeye

3 years ago

Very short wait, friendly staff 

Business response:

Hello Carrie thank you for taking the time to provide your valuable feedback! Best, Pinnacle Dermatology  

Richard K.'s profile image
Richard K. 
on Birdeye

3 years ago

As always, once people realized my lack of subcutaneous fat, as well as my chronic itching/atopic dermatitis, were sequelae from surviving necrotizing fasciitis (ICD 10 - M72.6) including toxic coma home rescue by EMTs via Phillips Life-line, 10/19/2016-11/14/2019 in medically-induced propofal (brand bane Diprivan) for 30 days and a total of 105 days in 3 Medical facilities (Silver Cross Hospital ICU, RML Specialty Hospital, Hinsdale, & Manor Care East, Palos Heights, IL) care has been great, even including adult male xxl g... read more

Business response:

Thank you, Richard !  

Jeanmarie S.'s profile image
Jeanmarie S. 
on Birdeye

3 years ago

Your office did great. They were quick and answered all my questions. Very nice and put me at ease. 

Business response:

Jeanmarie , thank you so much for taking the time to leave this excellent review. We know there are many choices when choosing a healthcare provider and excited to have the opportunity to serve you. Please let us know what we can do for you in the future! Sincerely, Pinnacle Dermatology  

Frequently asked questions about Pinnacle Dermatology - Joliet

How is Pinnacle Dermatology - Joliet rated?

Pinnacle Dermatology - Joliet has a 4.9 star rating with 1,427 reviews. 

When is Pinnacle Dermatology - Joliet open?

Pinnacle Dermatology - Joliet is closed now. It will open on Monday at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com