PM Pediatric Urgent Care

Mayram Melsovna T. 

on Birdeye

a year ago

I usually have a good experience at PM Pediatrician Urgent Care, but this visit was disappointing. I came in around 8 p.m. with my sick child, and unfortunately, the front desk staff was not welcoming or helpful at all. When I asked how to check in, she simply pointed at the barcode without any explanation. When I asked about the wait time, she said “one to two hours” in a very dismissive tone. Every question I asked was met with her pointing at signs or notes, clearly not wanting to engage. My son later went up to her and ... read more

Luis A. 

on Birdeye

a year ago

I was very disappointed this time because the doctor has a lack of knowledge about the sickness of my daughter and zero professional in attendance the diagnosis, instead she ask me to hold the light behind her back because she was trying to clean the ear of my daughter inclusive she ask me 2 or 3 times to help her holding the light behind of her. Was very awkward situation for the position of hers and never ask help to any nurse of the clinic. 

Kseniya A. 

on Birdeye

a year ago

I usually have a good experience at this office however today’s visit 2/23 was not the best. The provider was very short and dismissive. Didn’t really feel the care was there. Didn’t truly examine my son, tried to listen to his lungs but then said she couldn’t because he kept coughing. Then stated still pneumonia based on the cough. Didn’t show concern that he broke out in a rash after taking amoxicillin given by a different provider on Thursday. Said he was fine to go back to school yet he coughs every time he opens his mou... read more

Helen M. 

on Birdeye

a year ago

Very knowledgeable personnel that listens to patient/parents. The best urgent care for kids. 

Helen M. 

on Birdeye

a year ago

Quick service. Knowledgeable personnel. 

Tamar P. 

on Birdeye

a year ago

I actually appreciated that I can book online and I had no issues with the care and service at the time of our visit. However, it took almost two days to receive labs for my son. I called multiple times to connect with a doctor to understand what changed from the time of visit to post labs. The doctor that called me was behind unprofessional. She asked me if my husband and I were separated. When I asked her about the lab results she was yelling at me saying she can’t prove the results to me. I said I will follow up with our ... read more

Darryl S. 

on Birdeye

2 years ago

Waited for 50 minutes even with an appointment. I couldn’t wait anymore. Went to Eder urgent care and they got her in within 15 minutes. 

Sanam J. 

on Birdeye

2 years ago

Unfortunately our experience hasn’t been consistent at this facility. They are times when the doctors and nurses are extremely kind and they are times in which the doctors / nurses can be unkind and inconsiderate. Our experience specially has been bad with a new nurse that they’ve hired. She’s not pleasant at all. I feel like she doesn’t enjoy being around kids at all and does have the patience for the role she’s in. She’s very aggressive and forceful with her approach. Each time she had assisted us my husband had to either ... read more

Raul M. 

on Birdeye

2 years ago

I have been here 3 times now out of pure convenience and each visit was not good, but this was the last time I will be coming. I had an appointment for my son, and he got called in to a room maybe 10 minutes later. Which is perfectly fine, but there was nobody there waiting. In the room, we waited another half hour before I left to ask reception what was going on. I noticed all the rooms were empty and everyone working was just chit chatting. Apparently they forgot about us which is extremely unprofessional. This is an urgen... read more