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PM Pediatric Urgent Care
- Urgent Care
- Turnersville, NJ
About this business
Location details
3501 Rt. 42 Cross Keys Commons, Turnersville, NJ, 08012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
NP rushed in the room, had poor bedside manner. Thick accent and spoke very fast and was just overall in a hurry and not in a mood to provide competent care. We’ve visited this location at least 2 other times and had positive experiences. Hoping this experience was a fluke. I did request to s/w practice manager whom called me right away and promised to address my concerns. We were given a new practitioner and were able to get in and out get the treatment we sought out but it wasn’t a pleasant experience. Also, I discovered I... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Worst place ever my 5 year old went in at 10 we came out at 1 and my child had sore throat fever the doctor came in and told us it was appendicitis what!!!!!! I don’t even know if she is a doctor we went to the ER children’s hospital and he had the FLUE this place is horrible if you love your kids don’t bring them here shame on them for making kids go through all this 5 hours and have no care or kindness or compassion shame
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
What’s the point of having appointments if you have to wait an hour and still get taken in the order you come in? The only saving grace was our physician he was fantastic.
Waited 2 hours despite a reservation, and got the results of the strep test while waiting 45 minutes for a doctor. Luckily I knew the results because the nurse practitioner that came in didn’t directly say what they were.
Awesome experience. The staff was great. Especially Rachel Wilke she was very helpful and good with my son
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Bobby! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care. We hope that your child feels better soon.
The staff helped me and were very kind and pleasant. They made me feel calm and helped my boy Noah get better. They were great with him very attentive to his needs. Thank you
Business response:
Hi Bobby. Thank you for the review! Your satisfaction is our top priority.
I came in with tm son and daughter (both under 3) after being sick a few days and no tests were done, nothing was checked. Two days later I took them to their regular Pediatrician and they had croup, double ear infections, and RSV. We will never use this urgent care again.
Business response:
Dear Caitlin, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and excellent service for all of our patients and families. We welcome the opportunity to speak with you personally about your experience. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will contact you. We wish you and your family well.
Let’s start here first my appointment was for 210. I sat in the waiting area for an hour and 15 minutes then one once I was in the room I sat for another hour and 15 minutes. So my appointment went almost 3 1/2 hours. And your receptionist needs to do better at her job. Also, a woman came in that didn’t have an appointment had eight people ahead of her and they took her right back. I will not be returning.
Business response:
Hello David, We are grateful to hear from you. We are sorry to hear that you were disappointed with the service during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope your child is feeling better.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 943 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.