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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Love the convenience. I have a chronic illness and take quite a few prescriptions. I was having a hard time keeping track of it all (the meds were due for refills at different times) and often ended up running out. Pocket Pills has been such a relief for me. It's been a huge burden off my shoulders.
Business response:
Thank you for taking the time to share your story, Imelda We are glad we could leave a positive impact and help relieve some stress for you. We appreciate your trust and look forward to continuing to serve you. -PocketPills Pharmacy
Great staff. Very helpful. Web App is absolutely atrocious though. Cant click on a pharmacy to transfer from without PP automatically taking all prescriptions without any type of confirmation.
Business response:
Thank you for bringing this issue to our attention, Steve. Your feedback is highly appreciated. We sincerely apologize for this inconvenience. We set a high standard for ourselves and are truly sorry to hear that your expectations were not met. We are looking into what went wrong and would appreciate the opportunity to make things right. Please suggest a convenient time for our management team to call and discuss the details to help serve you better. - PocketPills Pharmacy
Thank you for the stress free experience
Business response:
Thank you for taking the time to share your experience, Pamela. We are glad to know you had a seamless experience, and that we could help relieve some stress for you. We appreciate your trust and look forward to continuing to serve you. -PocketPills Pharmacy
Yes received my meds in a timely fashion..Thanks!
Business response:
Thank you for taking the time to rate us, Ronald. We are pleased to know you found our online pharmacy service reliable. We appreciate your trust and look forward to continuing to serve you. -PocketPills Pharmacy
swift and happy
Business response:
Thank you for leaving us a rating, Arnel. We'd love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at 1 (855) 950-7225 or email us at care@pocketpills.com.
Quick response! Good follow through! You earned my faith & confidence!
Business response:
Thank you for taking the time to rate us, Tony. We are delighted to help with your pharmacy needs. We appreciate your trust and look forward to continuing to serve you. - PocketPills Pharmacy
Disappointed about the packaging, based off of images on the website I thought I was receiving my medications in pill pouches not bottles. Was also a bit frustration with the fact I had to reach out and question why my order wasn’t shipped and learned it was apparently I had questions to answer but no one reached out to me. I was informed that contact was made but I did not receive any text messages. However, I was very impressed with how fast the shipping was.
Business response:
Thank you for bringing this issue to our attention. Your feedback is highly appreciated. We sincerely apologize for not capturing your packaging preference. We set a high standard for ourselves and are truly sorry to hear that your expectations were not met. Please suggest a convenient time for our team to call and discuss the details to help serve you better. - PocketPills Pharmacy
Its a bit early to review the full experience...so far so good. The only issue I had when my insulin came in a huge box with LOTS of packaging and ice because it requires to be kept cold. I thought this was little over the top, given it came here from not too far away.
Business response:
We appreciate your feedback, Gustav. Your health and safety are our number one concern. We will look into your feedback and update you at the earliest. Please let us know an appropriate time for a member of our management team to reach out to you about this. Thank you for trusting us and we look forward to continuing to serve you.
Great service
Business response:
Thank you for taking the time to submit a review, Clyve. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. -PocketPills Pharmacy
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open tomorrow at 8:00 a.m.