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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Chad H.'s profile image
Chad H. 
on Birdeye

3 years ago

Transferring my prescriptions from my former pharmacy was easy. I was lead by the hand by your helpful, friendly staff with regards to my first prescription delivery by you folks. It was a great experience. Thank you. 

Business response:

Hi Chad, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Brenda G.'s profile image
Brenda G. 
on Birdeye

3 years ago

Getting set up was abit for me as I’m not IT savvy But going further I think it will be great! 

Business response:

Hi Brenda, Thank you for taking the time to submit a review. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Kristin M.'s profile image
Kristin M. 
on Birdeye

3 years ago

Expectations created by marketing material were not quite met. Vitamin pack took one week to process and there are no details available on pill strengths or ingredients, so not a useful service for me. Prescription refill was quicker (but I was told it could take 10 days). Since vitamin pack was customized and prepared in daily doses, I wonder why prescription medications aren't included in the same packs? 

Business response:

Hi Kristin Mason, Thank you for bringing this issue to our attention. Your feedback is highly appreciated. We sincerely apologize for this inconvenience. We set a high standard for ourselves and are truly sorry to hear that your expectations were not met. Please suggest a convenient time for our team to call and discuss the details to help serve you better. Stay Healthy, PocketPills Pharmacy  

Travis W.'s profile image
Travis W. 
on Birdeye

3 years ago

Loving it. Pharmacist seem to make terrible managers based on every pharmacy that I’ve walked into. They are all poorly operated, inefficient, full of disgruntled employees. This has not at all what I have experienced with Pocket Pills. I’m so pleased to never have to wait around in pharmacies for prescriptions that are hours late or deal with grouchy employees. The pills show up at my door with zero hassle and for less $ than a typical brick and mortar pharmacy. I’ve also now tried their individually portioned pills in conv... read more

Business response:

Hi Travis, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Darell's profile image
Darell 
on Birdeye

3 years ago

Was looking for pharmacy with delivery and pocket pills met all expectations 

Business response:

Hi Darell, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Ruben R.'s profile image
Ruben R. 
on Birdeye

3 years ago

Pocketpills was first recommended by my company so I decided to give it a try. I was quite happy with the service until I added my mom's profile and now I absolutely love it. I simply can't live without it! Incredible customer and overall service!! I would give you 6 stars if I could. 

Business response:

Hi Ruben, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Morgana L.'s profile image
Morgana L. 
on Birdeye

3 years ago

I am thoroughly impressed by the kindness and dedication every single person at PocketPills displayed. My situation was particularly complicated and not once did anyone make me feel like a bother. I’m happy to have found this service and am spreading the word to friends! 

Business response:

Hi Morgana, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Ankit's profile image
Ankit 
on Birdeye

3 years ago

Call with the doc was quick and efficient. Prescription was quickly filled, order was fulfilled and delivered the next day with live updates from the pharmacist via text. Will order again. 

Business response:

Hi Ankit, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Pam D.'s profile image
Pam D. 
on Birdeye

3 years ago

So far really good. The packaging is so handy and everything is great. First order has already saved me money so glad I found you. 

Business response:

Hi Pam, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is closed now. It will open tomorrow at 7:00 a.m.