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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Fahad a.'s profile image
Fahad a. 
on Birdeye

3 years ago

You guys did awesome I like it honestly 

Business response:

Hi Fahad, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Dale M.'s profile image
Dale M. 
on Birdeye

3 years ago

Your system works very well. The Pharmacist was very helpful and explained the process. My pill arrived when they were supposed to. All in all I was very pleased with your service. Sorry I don't recall the name of the pharmacist, he is based out of Halifax. 

Business response:

Hi Dale, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Mercedes S.'s profile image
Mercedes S. 
on Birdeye

3 years ago

Prompt response and assistance were great! 

Business response:

Hi Mercedes, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Emeline M.'s profile image
Emeline M. 
on Birdeye

3 years ago

It was a great experience I’ll be using it again 

Business response:

Thank you for leaving us a rating, Emeline. We'd love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at 1 (855) 950-7225 or email us at care@pocketpills.com. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier  

Troy's profile image
Troy 
on Birdeye

3 years ago

Great customer service was able to arrange to switch my prescription to my new doctor and rush my refill to ensure I didn’t miss any days. Great work! 

Business response:

Hi Troy, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Darcy P.'s profile image
Darcy P. 
on Birdeye

3 years ago

The whole experience was seamless and I loved it. Always someone at the other end of the text if you need instant communication Too many emails though. Once you’re a customer the emails keep pouring in. Maybe cut down on the amount you send. 

Business response:

Hi Darcy Pettitt, We value your feedback. The insights you provided are certainly meaningful and will help us further improve our services. We would appreciate if you could suggest a convenient time for our team to reach out to you and discuss the details. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Dan F.'s profile image
Dan F. 
on Birdeye

3 years ago

Going well so far, setup process was nice and simple, the pharmacist went through everything with me, the pill packs were setup and quickly shipped. 

Business response:

Hi Dan, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Evan PP H.'s profile image
Evan PP H. 
on Birdeye

3 years ago

Took advantage of the free $25 worth of supplements. The ordering process was easy and straightforward, the product was quick to ship and arrive at destination. Cancelling my subscription is annoying, the website eludes to the option of cancelling via the webpage but it requires that I call a number. I would very much rather have the option online to cancel immediately. 

Business response:

Hi Evan Pp Huang, We value your feedback. The insights you provided are certainly meaningful and will help us further improve our services. We would appreciate if you could suggest a convenient time for our team to reach out to you and discuss the details. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Barry F.'s profile image
Barry F. 
on Birdeye

3 years ago

It got delivered good but get there faster different deliver but everything was fine for delivery in the envelope he put it on my porch he didn't put it in my mailbox that was different cuz I was a envelope then when he saw me knocked 

Business response:

Hi Barry, Thank you for taking the time to submit a review. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy Pharmacy just got easier 

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is closed now. It will open tomorrow at 7:00 a.m.