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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My experience with them was very good thank you
Business response:
Thank you for taking the time to share your experience with our online pharmacy service, Bonnie. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you.
I loved how I could book an appointment for half an hour after booking it. Doctor was punctual and very nice. I also received my order only two days after the appointment.
Business response:
Thank you for taking the time to submit a review, Averie. We are glad you had a great experience and enjoyed the free practitioner appointment service. We appreciate you trusting us with your pharmacy needs, and look forward to serving you again.
Overall like the idea of an online pharmacy very much. The concept of being able to get drugs delivered is a very good one for busy people in this day and age. But I would say there are a couple of issues currently: 1) Consistency in process - over the years I have received different instructions. Sometimes I am asked to mail the prescription in, sometimes I am asked to leave it in the mailbox, give it to the driver, sometimes PP offers to fax the doctor and say ‘are you sure you prescribed this’. So I would say just make ... read more
Business response:
We value your feedback. Adam. The insights you provided are certainly meaningful and will help us further improve our services.
Prompt, easy, comprehensive order/delivery system! I am not a big fan of going to the local pharmacy and wait in a line multiple times to receive my meds. PocketPills minimizes my stress associated with medical needs.
Business response:
Thank you for taking the time to submit a review, Aska. We are glad you had a great experience and we'd be delighted to add convenience at every step for all your medication needs. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again.
Easy to use, easy to setup for first time users and very friendly staff that want to assist in any way they can!
Business response:
Thank you so much for your kind words, Joel. Member satisfaction is our top priority and our team is well trained to provide you with the best care always. Thank you for trusting us with your pharmacy needs, and we look forward to serving you soon!
Seamless transition from shoppers drug disaster to pocket pills…. Personal service from the assistant to the pharmacist one on one contact …. I learned more in 10 mins with pharmacy at pocket pills than 20 years with shoppers
Business response:
Thank you so much for your kind words, Daniel and this is definitely a big compliment for our amazing team. Personalizing care is our strength as every member and their needs are very different. We'll constantly work to raise the bar and keep exceeding your expectations. Have a great weekend ahead!
Wonderful service. Always well informed through the process. Pleasant polite staff.
Business response:
Thank you so much for your kind words, Marilyn. Member satisfaction is our top priority and our team is well trained to provide you with the best care always. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again!
Very nice people all around and free shipping?! Absolute saints good lord
Business response:
Thank you so much for your kind words, Faith. We really appreciate you taking the time to share your experience with us. Your trust further motivates us to step up and keep delighting our members.
Pills came on time, & staff easy to work with. One thing I would like was information on my new prescription so I know what to do. My husband received more pills than he needed, & now has too many on 1 prescription.
Business response:
Thank you so much for your kind words, Patricia. We really appreciate you taking the time to share your experience with us. Feel free to reach out to our team at your convenience for the support required and we'll be delighted to help you as always.
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is open now. It will close at 4:00 p.m.