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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Rebecca C.'s profile image
Rebecca C. 
on Birdeye

2 years ago

From start to finish, my experience with PocketPills has been nothing short of exceptional. My interaction with the representative and pharmacist over the phone was very helpful and informative - John was very patient, polite and personable; Karen was very thorough and knowledgeable. Even my experience with the delivery driver, Carter, was a positive and friendly one. Overall, everything was done in a very timely manner and I am beyond satisfied with PocketPills Pharmacy and will recommend them to everyone! 

Business response:

Thank you so much for your kind words, Rebecca and we''ll pass on your appreciation to the team. Member satisfaction is our top priority and our team is always delighted to provide you with the best experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. 

Jason C.'s profile image
Jason C. 
on Birdeye

2 years ago

Best service by far 

Business response:

Thank you for taking the time to submit a review and recognizing our services as the best in class. We appreciate you trusting us with your pharmacy needs, and look forward to serving you again. 

Mark N.'s profile image
Mark N. 
on Birdeye

2 years ago

Great customer service from start to finish 

Business response:

Thank you for taking the time to submit a review, Mark. Member satisfaction is our top priority and our team is well trained to provide you with the best care always. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. 

Marefe B.'s profile image
Marefe B. 
on Birdeye

2 years ago

Very thorough, patient safety and health was reassuring to know was very important. 

Business response:

Thank you for taking the time to submit a review, Marefe. Patient health and safety are extremely important for us to provide you with the best care. We appreciate you trusting us with your pharmacy needs, and we look forward to serving you again. 

Junaid K.'s profile image
Junaid K. 
on Birdeye

2 years ago

Great experience! Needed my inhaler urgently and it arrived the following day! 

Business response:

Thank you for taking the time to submit a review, Junaid. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. 

Gerry's profile image
Gerry 
on Birdeye

2 years ago

Everything was easier than I thought it would be. I made an appointment, I received my call on time, and the delivery was fast. 

Business response:

Thank you for taking the time to submit a review, Gerry. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. 

Shelley K.'s profile image
Shelley K. 
on Birdeye

2 years ago

My experience was excellent!!! There was a problem for me getting my new prescriptions to you and you sent me a small emergency supply to cover me until the new prescription could be filled. It arrived sooner than expected and was a great relief. I really appreciated the extra time and effort in problem solving. So very grateful🙏 

Business response:

Thank you so much for your kind words, Shelley. We really appreciate you taking the time to share your experience with us. Glad to know how we could smoothen out the experience and resolved this for you. We are delighted to help you with your pharmacy needs and look forward to serving you again. 

Jordan's profile image
Jordan 
on Birdeye

2 years ago

Easy experience. Booked a tele health appt within 2 days, had an allergy prescription issued and filled on that day, then shipped and received 2 days later (all happened within 5 days). My allergies have already been much improved since then! Will definitely use PocketPills again! 

Business response:

Thank you so much for your kind words, Jordan. We really appreciate you taking the time to share your experience with us. We are delighted to help you with your pharmacy needs and look forward to serving you again. 

Isabelle B.'s profile image
Isabelle B. 
on Birdeye

2 years ago

The experience was easy & the person who called was polite & verified everything. Thank you 

Business response:

Thank you so much for your kind words, Isabelle. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs and look forward to serving you again. 

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is open now. It will close at 4:00 p.m.