This profile has been claimed by the business owner or representative.
Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great UX, made onboarding easy. I was going to use Telus, but their onboarding process annoyed me and I just left their site. I came to yours and had an easy time onboarding, so I stayed
Business response:
Thank you for taking the time to share your experience with our online pharmacy service, Jose. We love being able to elevate your pharmacy experience. We appreciate your trust and look forward to continuing to serve you.
The Medicines arrived in time. Down side is that they did not have expiry date.
Business response:
Thank you for taking the time to share your review, Emily. We are pleased to know you found our speedy medication delivery service convenient. Our pharmacists would be happy to discuss the shelf life of the medication you received. Please feel free to contact us at 1-855-950-7725. We appreciate your trust and look forward to continuing to elevate your pharmacy experience.
Very convenient!
Business response:
Thank you for taking the time to share your review, Emily. We are pleased to know you found our online pharmacy service convenient. We appreciate your trust and look forward to continuing to elevate your pharmacy experience.
The product I ordered arrived in a timely manner and was as advertised. I will definitely use Pocket Pills again.
Business response:
Thank you for taking the time to share your experience with our online pharmacy service, Mark. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you.
Great onboarding process. The team is very responsive and prompt throughout the process.
Business response:
Thank you for taking the time to share your experience with our online pharmacy service, Ingrid. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you.
I switched to PocketPills because my pharmacies were not able to provide my meds on time and were very inconvenient. Also, I disliked standing in line at pickup, with people close enough to hear what was being said and asked to provide my name, phone number and date of birth.
Business response:
Thank you for taking the time to share your experience with our online pharmacy service, Sheldon. We are delighted to be able to add convenience and privacy to your pharmacy experience. We appreciate your trust and look forward to continuing to serve you.
A little difficult to setup and there is occasional miscommunication but the customer service is very friendly and after its all done its pretty straight forward!
Business response:
Thank you for taking the time to share your experience with our online pharmacy service, Parsa. We are sorry to hear about the hiccups in the initial setup of your account. We would love to connect with you to understand what went wrong in order to serve you better. Please suggest a time for our management team to reach out. We appreciate your trust and look forward to continuing to serve you.
Très bonne service vous êtes une bonne équipe. Merci beaucoup.
When I was trying to see how quickly I could have my medication sent out, the customer service agent was really great. And the pharmacist really spent time to make sure I knew how to administer the antibiotics properly.
Business response:
Thank you for taking the time to share your experience with our online pharmacy service, Gina. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you.
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is open now. It will close at 4:00 p.m.