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Polaris MAXX Suction Pool Cleaner
My sweeper is doing fine
The Polaris Maxx is only effective to clean the pool floor. My experience is that it does not, as advertised, climb the walls of my pool nor steps. I have a brand new variable speed pool pump and even at max pressure setting, the device simply does not climb the walls. Therefore, in my opinion, the device is not worth the money, and the company is guilty of false advertising. That much said, the floor of my pool is spotless, although Any less expensive pool vacuum can accomplish this.
The pool cleaner works well. I like it. However, I signed up for the rebate which was not easy to do but I got it done. At the end of sigining up for the rebate, your site thanked me for "registering" my pool cleaner. What? I thought after all of that process that I was going to get my rebate. I was in the portal part of your site for the rebates. Did I sign up for my rebate or did I just get the cleaner registered? I don't know. Can you tell me? It almost seemed like you make it as hard as possible to get the mone... read more
Our Polaris max spends a lot of time just doing 360s. Goes a few feet does another 360 then it does a 360 in the opposite direction goes if you feet starts doing 360s all over again. I’ve called a number of times and tried waiting in the queue, and instead of the time wait going down over time it goes up? The automated system asks you if you’d like a callback without losing your place in line and I tried that a few times and never got a call back! No, I do not recommend the Polaris MAXX.
I have pebble tec pool surface. The MAXX seams to work best with the skimmer, but I feel like the water circulation is poor. If you have a dedicated suction port (i do) it works ok, won't climb walls as advertised. Randomly stops and you have to pull it out of the water and manually get it back going. The MAXX doesn't work well or at all at lower pump speeds. Disappointed in product at this price point.
Terrible customer service when trying to get the rebate. They sucker you in with a promise of a rebate card then after you purchase it they ignore you.
The propeller or “engine” kept getting stuck every 5 min. I kept having to pull the vacuum out and manually dislodge it. It kept getting stuck from little rocks/sand.
Not a good product
It was a bit difficult to install and it did not move around the pool the way I thought it should however I own it
Frequently asked questions about Polaris MAXX Suction Pool Cleaner
How is Polaris MAXX Suction Pool Cleaner rated?
Polaris MAXX Suction Pool Cleaner has a 4.6 star rating with 1,554 reviews.
When is Polaris MAXX Suction Pool Cleaner open?
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.