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The cleaner works very efficiently. The only thing is I was hoping that it cleaned the steps more efficiently. Otherwise, it works very good.
Business response:
Thank you for your review, Darren! We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
Great pool cleaner. Works as advertised
Business response:
Thank you so much for your kind words, Ben! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
Great everything is working fine so far!
Business response:
Thank you for your review, Roy! We hope you enjoy your time by the pool. Cheers, Your Polarirs Team
Love it. Have one that is out of warranty but is getting older so when they had Polaris Days we bought another in case our other one needed service. Had bought less expensive ones in the past. Not again. Their customer service is always great. Love the features on the 965IQ. Can do everything on the app on my phone. See water temp., schedule it to clean any or everyday of the week at a specific time. Also just go to a specific spot to pick up debris. 20 stars out of 10
Business response:
Thank you for your glowing review, Bobbie & Chuck! We greatly appreciate you and hope you enjoy your time by the pool. Happy swimming! Your Polaris Team
I love the new vacuum It cleans efficiently and thoroughly I wish I had this type of vacuum to start with!
Business response:
We are delighted to hear you love your new cleaner, Russell! Thank you for sharing your positive experience with us. Happy swimming! Your Polaris Team
Extremely pleased with the functionality of the Polaris P9651Q Robotic Cleaner. It truly doesn’t miss a beat. Cleans the entire pool spotlessly in one cleaning cycle.
Business response:
Thank you for your glowing review, Diane! We are thrilled that your cleaner is performing so well. Happy swimming! Your Polaris Team
Neat, the mechanics of it but as far as fine dirt, it does not pick up
Business response:
Thank you for taking the time to share your experience with us, Leah! We recommend purchasing a fine filter canister to help with the fine dirt in your pool. You can find a fine filter canister (part #R0517800) at any local pool retailer. Happy swimming! Your Polaris Team
I am FREAKING LOVIN IT! I love how I can just place it in the pool and forget about it. Trust me I do forget about it but the app let's me know as soon as the robot has completed it's job. This has made a world of difference for me; now I can go tackle... the other 100 things the pop up on a daily basis and know I don't have to warry about the pool staying cleaned!
Business response:
Hi Casey, Thanks for your glowing review! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your extra free time! Your Polaris Team
Hopefully this one won’t break.
Business response:
Thank you for taking the time to leave a review, Anthony! We hope your cleaner gives you many years of reliable service. Happy swimming! Your Polaris Team
Polaris P965iQ Robotic Cleaner has a 4 star rating with 274 reviews.
Polaris P965iQ Robotic Cleaner is closed now. It will open tomorrow at 9:00 a.m.