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Polaris P965iQ Sport Robotic Cleaner
About this business
Great company and product. This is the third time I ordered one from three different companies. The first two never delivered. The Polaris P965iQ works very well. I purchased an ultra-fine filter, because the fine sediment on the bottom of the pool was not being picked up. Now, all is well :)
Business response:
Thank you for choosing Polaris and for your positive review, Richard! We’re thrilled to hear your cleaner is performing so well. Wishing you the perfect swim! All the best, Your Polaris Team
Best cleaner I have ever had! SO far....only had it 2 months...
Business response:
Thank you for your glowing review, Vicki! We are thrilled to hear you’re so satisfied with your cleaner. Happy swimming! Your Polaris Team
Very reliable cleaner that does a great job! Filter is very easy to clean. App is easy to use and cleaner works best with it. We’re happy with our purchase!
Business response:
Thank you for your detailed and positive review, Susan! We’re thrilled to hear you are happy with your cleaner and we hope you enjoy your swim time. Cheers, Your Polaris Team
Cleans great, easy to use and very easy to clean after use. I couldn't be happier with this vac.
Business response:
Creating quality products that simplify your pool experience is what we aim to do every day, Richard! We appreciate your kind words. Happy Swimming! Your Polaris Team
We just put in the pool last year and only had use of it for about 3 weeks before we had to close. The cleaner does not a bad job, but it continually gets stuck on the first step and cannot free itself. If we are not watching it, it could be stuck for a large portion of the cleaning time. We have to push it off the step manually to get it going again. For the price, a little disappointed that this is happening.
Business response:
Hi PT, Thanks for sharing your valuable feedback! A suggestion that might help with the step is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. We hope this tip... read more
i just bought the cleaner. seems to do a nice job with the debris but does take longer the 2.5 hours. during the first afternoon it was running it flipped twice. i had to turn it back over both time
Business response:
Thanks for choosing the Polaris P965iQ Sport Robotic Cleaner, Timothy! Your trust and satisfaction are our top priorities. Please let us know if there's anything we can do to improve your experience by replying to this email. Swim on, Your Polaris Team
I just recently purchased this pool cleaner and Love it. It has so many awesome features and cleans the pool fantastic. The various modes are great depending on the cleaning level the pool requires. Also the LIFT feature is great for taking the cleaner out of the pool. It comes with the caddy which is also great. I would recommend this cleaner.
Business response:
Thanks, Pacdad-44! Creating quality products that simplify your pool experience is what we aim to do every day. We are happy to hear that your new cleaner succeeds! Happy swimming! Your Polaris Team
I have had a dolphin in the past and purchased this one as my dolphin broke down when I was leaving out of town. It had the features I was looking for in a robotic pool cleaner. The features are great but it does not cover the entire pool in its 2.5 hour cycle. The basket is not fine enough to pick up the dirt. As a result I’m constantly sweeping the pool once a day and twice a day on weekends. Now the newest trick is, it goes up the side of the wall, flips upside down and it’s stuck upside down like a turtle. Unfortun... read more
Business response:
Hi Zachary, Thanks for sharing your opinion of the Polaris 965iQ. We'd like to help with the issues you're having. We recommend ensuring you are using the correct canister to match the debris type in your geographical area. The General Purpose canister is included with the cleaner. To improve fine debris cleaning, we recommend getting the Fine (R0517800) or Ultra Fine (R0535800) debris canisters that are available at local pool stores. Just keep in mind that the fine debris canisters need to be brushed gently with a soft... read more
The first season is over for our new Polaris - or as my granddaughter named it, the polliwog. We previously had a Dolphin, circa 2011. The Polaris is much, much easier to clean, but I don't feel it does as good a job covering the entire bottom - requiring multiple cycles. Had heck of a time setting it up on wifi; issue turned out to be with carrier-provided equipment, and it works now. I give it 4 of 5, partly because of the price.
Frequently asked questions about Polaris P965iQ Sport Robotic Cleaner
How is Polaris P965iQ Sport Robotic Cleaner rated?
Polaris P965iQ Sport Robotic Cleaner has a 4.7 star rating with 193 reviews.
When is Polaris P965iQ Sport Robotic Cleaner open?
Polaris P965iQ Sport Robotic Cleaner is open now. It will close at 6:00 p.m.