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Polaris SCOUT 40

4.7
    4.733 reviews
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    Holly M.'s profile image
    Holly M. 
    2 years ago

    Helps me keep my very large pool crystal clean with no extra effort on my part. I love the way it cleans the walls and hugs the walls on the bottom! 

    Business response:

    Thank you for your detailed and positive review, Holly! We are delighted to hear you're so satisfied with your cleaner. Happy swimming! Your Polaris Team 

    Russell G.'s profile image
    Russell G. 
    2 years ago

    Love it! Much better than the suction pool vacuums. My newly resurfaced pool looks great! 

    Business response:

    Hi Russell, Thanks for taking the time to share your positive experience with your Polaris SCOUT! We're thrilled to know that your cleaner has exceeded your expectations. Your satisfaction is our top priority, and we appreciate your support. Enjoy your clean pool! Your Polaris Team 

    Zacheria T.'s profile image
    Zacheria T. 
    2 years ago

    Wonderful product, saves me so much time and is easy to use. 

    Business response:

    Hi Zacheria, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team 

    Carrie D.'s profile image
    Carrie D. 
    2 years ago

    Does not clean water line as advertised. It will go all the way up one wall and then the next 5 times it will only go partly up a wall. There is no way this product will keep you from having to scrub your water line tiles weekly which is one of the main reasons I bought it. 

    Business response:

    We are so sorry your cleaner isn't taking care of the waterline as expected, Carrie. Please call our technical support team so we can help troubleshoot and get your cleaner working optimally. We can be reached at (800) 822-7933. All the best, Your Polaris Team 

    MICHAEL W.'s profile image
    MICHAEL W. 
    2 years ago

    No. Not good enough 

    Business response:

    Hi Michael, We're sorry that you're less than satisfied with your Polaris SCOUT 40. Product quality and customer satisfaction are top priorities to us. We want to better understand your situation. Please email us at customerfeedback@fluidra.com with more details. All the best, Your Polaris Team 

    Dianne W.'s profile image
    Dianne W. 
    2 years ago

    It does not clean the entire pool and is near impossible to open to clean the filter. Very disappointed with this expensive cleaner. 

    Business response:

    Hi Dianne, Thanks for sharing your valuable feedback! A suggestion that will improve pool coverage is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. If we can ... read more

    Frequently asked questions about Polaris SCOUT 40

    How is Polaris SCOUT 40 rated?

    Polaris SCOUT 40 has a 4.7 star rating with 33 reviews. 

    When is Polaris SCOUT 40 open?

    Polaris SCOUT 40 is open now. It will close at 6:00 p.m.