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Polaris SCOUT 40
Wonderful product, saves me so much time and is easy to use.
Business response:
Hi Zacheria, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team
Does not clean water line as advertised. It will go all the way up one wall and then the next 5 times it will only go partly up a wall. There is no way this product will keep you from having to scrub your water line tiles weekly which is one of the main reasons I bought it.
Business response:
We are so sorry your cleaner isn't taking care of the waterline as expected, Carrie. Please call our technical support team so we can help troubleshoot and get your cleaner working optimally. We can be reached at (800) 822-7933. All the best, Your Polaris Team
No. Not good enough
Business response:
Hi Michael, We're sorry that you're less than satisfied with your Polaris SCOUT 40. Product quality and customer satisfaction are top priorities to us. We want to better understand your situation. Please email us at customerfeedback@fluidra.com with more details. All the best, Your Polaris Team
It does not clean the entire pool and is near impossible to open to clean the filter. Very disappointed with this expensive cleaner.
Business response:
Hi Dianne, Thanks for sharing your valuable feedback! A suggestion that will improve pool coverage is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location in the pool. When positioned centrally along the pool, the robot will clean with the most optimal pattern and widest range of coverage. If we can ... read more
Frequently asked questions about Polaris SCOUT 40
How is Polaris SCOUT 40 rated?
Polaris SCOUT 40 has a 4.6 star rating with 31 reviews.
When is Polaris SCOUT 40 open?
Polaris SCOUT 40 is closed now. It will open at 9:00 a.m.