This profile has been claimed by the business owner or representative.
Polaris VRX iQ+
About this business
The Polaris is great, I just wish it got up on the stairs, but other than that It does job great!
Business response:
Thank you for your review, Marianela! We hope you enjoy your clean pool. Cheers, Your Polaris Team
I have a very difficult pool due to the many oak trees surrounding the pool. This great little pool sweep keeps my pool clean where other sweeps could not.
Business response:
Thank you for your 5-star review, Winsome! We are thrilled that your VRX iQ+ is performing so well. Happy swimming! Your Polaris Team
Works well with minimal effort on the part of the pool owner. Easy to set-up and not operate with easy to understand interactions.
Business response:
Thank you for your detailed and positive review, Douglas! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Good pool vacuum. I wish it was just a little smarted and detected that there is a table (pole) in a corner of the pool. It keeps getting tangled as it keeps going around and around the table pole.
Business response:
Thank you for your review and feedback, Willy! We hope you enjoy your clean pool. Cheers, Your Polaris Team
I’m really satisfied with the overall performance of the Polaris, I really like the easy to clean basket.
Business response:
Thank you for the 5-star review, Darren! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
It’s a sufficient tool and has some neat features but does not clean nearly as well as our old P925 that was 9 years old when it died.
Business response:
Thank you for your review and feedback, Phil. Please call our team if you require any assistance or have questions. We can be reached at (800) 822-7933. All the best, Your Polaris Team
Does not clean tanning bed, shelf's, or steps. Does not include a fine filter.
Business response:
We appreciate you taking the time to share your experience with us, John. Robotic cleaners have a hard time with steps and benches, as they can’t tell if it’s the top of the pool. Regular pool maintenance requires consistent brushing of the steps, benches, etc. Once the debris is dislodged from those areas, the cleaner can take care of it at the bottom or sides of the pool. Please email us at customerfeedback@fluidra.com and confirm your address, so we can help you acquire a fine filter canister. All the best, Your Polar... read more
Excellent robot
Business response:
Thank you for your kind words and positive review, Hafez! We hope you enjoy your clean pool. Cheers, Your Polaris Team
I've loved the convenience and ease of the VRX IQ+ over my prior pool sweep, a Polaris 360, which I used for 23 years. I purchased the VRX IQ+ in September 2024 and use it weekly. The VRX IQ+ sweeps the entire pool except the cabo shelf which it can't quite get to. It tries but gives up. I say I "loved" because coincidentally today for the first time it will not communicate with the app and let me use it to use the lift command at the end of the program. I'm hoping I can reset or reboot the setup. Keeping my fingers crossed... read more
Business response:
Thank you for your detailed review, Richard! Please call our team if you require additional assistance. We can be reached at (800) 822-7933. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.3 star rating with 1,128 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.