This profile has been claimed by the business owner or representative.
Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
My first one ever owned and absolutely love it. I have a small vinyl lined pool and it will clean it in a hour. Only down fall is the remote control on the phone will not steer it. But that's not a big deal. I just made me a homemade hook to pull it out.
Business response:
Thanks for choosing the Polaris VRX iQ+ as your first robotic pool cleaner, Jeffrey! Your trust and satisfaction are our top priorities, and we're pleased to hear how much you love the cleaner. To help control your cleaner with the app, please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If you use a mesh router, please see this help article: https://support.eero.com/hc/en-us/articles/360056164311-iAquaLink-Setup-and-Troubleshooting-Guide. Enjoy the extra sw... read more
Great it gets the pool looking pristine
Business response:
Thank you so much for your kind words, Lisa. We really appreciate your taking the time to share your experience with us. Enjoy your pristine pool! Your Polaris Team
Cleaner works great have an issue with staying connected to my phone
Business response:
Thank you for your review, Randall! We're sorry for your poor experience with connectivity in the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your specific setup. You can also find connectivity tips online at www.iaqualink.com/en/support [iaqualink.com]. Swim on! Your Polaris Team
I love it.
Business response:
Thank you so much for your kind words, Mary! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
I really like my pool cleaner. It is easy to put together and to operate. The only reason I didn’t give it a 5 star rating is due to the cart. The part that houses the unit that is used to turn it on and plugs into the wall will not stay on the pole. I can not use the handle to wheel the cleaner out to my pool as it consitantly comes off. I have to carry the entire thing each time. It is fairly heavy and considering I am 64 and have balance issues, it makes using this a challenge. It would be nice if the handle part were me... read more
Business response:
We are so sorry your caddy isn't working properly, Elizabeth. We have placed an order for a new caddy and will send you a separate email with more details. We apologize for the inconvenience and appreciate your patience. All the best, Your Polaris Team
Good value for the product
Business response:
Thank you for your wonderful review, Amandeep! Swim on, Your Polaris Team
The vacuum works very well. I do think for the price the app needs more features - e.g. scheduling more than one clean a day. The app is not great - I'm a techie person and it's not clear how to connect the VRX in the app - you have to select robotic cleaner then it gives you a specific option for VRX. The app also frequently disconnects even when close to the vacuum. I don't know that I would buy a wifi connected vacuum again if I knew the experience would be like this. I end up just going to push the button on the vac... read more
Business response:
Thank you for your review, Ilene! We greatly appreciate your comments and will take them into consideration for future product developments. We hope you enjoy your pool time! Cheers, Your Polaris Team
Cleans great. Doesn’t get stuck. Easy to use.
Business response:
Thank you for taking the time to share your positive review, Melissa! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Great pool cleaner. Does exactly what you described
Business response:
Greetings, Dan! Thank you for taking the time to leave us a review. We are thrilled to hear that you are satisfied with Polaris VRX iQ+ and that it performs exactly as described. Enjoy your pool time! Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 761 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open on Monday at 9:00 a.m.