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Polaris VRX iQ+

4.3

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4.31,116 reviews
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David J.'s profile image
David J. 
5 months ago

newest generation of VRX IQ pool cleaner works great on the floor surface and most of the walls. Better than previous models (I'm on my 3rd) However, the cleaner still does not climb the stairs or clean the stairs with manual assistance. 

Business response:

Thank you for your review, David! We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team  

Keith D.'s profile image
Keith D. 
5 months ago

Great machine cleans like I hoped it would. 

Business response:

Thank you for your wonderful review, Keith! Wishing you a great pool season. Cheers, Your Polaris Team 

Michael S.'s profile image
Michael S. 
5 months ago

Love the VRX iQ+ as it cleans well and is super easy to operation and schedule. The Lift feature is awesome and saves wear and tear on the unit and cord. Newer model with tangle free cord is nice and the basket is plenty big for debris. The 4WD use of big wheels vs tracks makes it more reliable and less prone to issues. Awesome product. 

Business response:

Thank you for your kind words and wonderful review, Michael! We appreciate you and hope you enjoy your time by the pool. Cheers, Your Polaris Team 

Jackey A.'s profile image
Jackey A. 
5 months ago

Seems to work well. 

Business response:

Thank you for your 5-star review, Jackey! We hope you enjoy your clean pool. Cheers, Your Polaris Team 

Duanenon F.'s profile image
Duanenon F. 
5 months ago

This cleaner works way better than my old one. Great job 

Business response:

Thank you for your kind words and review, Duanenon! We hope you enjoy your clean pool. Cheers, Your Polaris Team 

Mark E.'s profile image
Mark E. 
5 months ago

Excellent machine 

Business response:

Thank you for your kind words and 5-star review, Mark! We appreciate you and hope you have a great pool season. Happy swimming! Your Polaris Team 

John E.'s profile image
John E. 
5 months ago

Works great cleaning the pool. Looking forward to the Rebate. 

Business response:

Thank you for your 5-star review, John! Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team  

Martha R.'s profile image
Martha R. 
5 months ago

So far I have used my VRX bot just a few times. The first time I put it in the pool I was disappointed because I had a lot of dirt at the bottom of my pool and after having the bot cleaning for 2 hours…it didn’t pick up the dirt. Well, you would think that such an expensive item the ultra fine filter would be included. After purchasing the ultra fine filter 100.00, Now I really like the bot. Again, I have only used a couple of times and it is amazing. Let’s see how it goes. 😊 

Business response:

Thank you for sharing your review and feedback with us, Martha. We're glad your cleaner is now performing well. Happy swimming! Your Polaris Team 

Christian S.'s profile image
Christian S. 
5 months ago

Great upgrade for pool cleaning 

Business response:

Thank you for your review, Christian! If there's anything we can do to improve your experience, please don't hesitate to let us know. Happy swimming! Your Polaris Team 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.3 star rating with 1,116 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is closed now. It will open on Monday at 9:00 a.m.