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Pool Concepts By Pete Ordaz, Inc

4.4

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Location details

13318 Western Oak Drive, Helotes, TX, 78023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4102 reviews
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gmjoli's profile image
gmjoli 
12 years ago

I called on two different occasions about having my pool renovated and never once got a phone call returned. If they weren't interested a courtesy call would have been appreciated. Meanwhile I've heard similar stories from friends and neighbors in the area. Makes you wonder; if you can't get a hold of them before they've earned your business, imagine what it would be like once they have your money? 

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etheld 
12 years ago

We met with 5 companies when we decided to build a pool. We narrowed our choices down to two—Pool Concepts and a one-man company in the Canyon Springs area. Tommy at Pool Concepts had come up with a wonderful design and it was a difficult decision. We chose the other company—and came to regret it very much. Our builder made many promises about dates things would be done, but seldom was able to follow through. He went out of town in the middle of our build but didn't let us know. He ignored many emails, phone calls, and texts... read more

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levi.rodgers.714 
12 years ago

My name is Levi Rodgers and I had a Pool Concepts Pool built in my backyard, and I am a Retired Army Officer and a San Antonio area Real Estate Professional. My family decided to get a Swimming Pool for my family’s home in the San Antonio area because of the crazy San Antonio heat and due to my injuries I received in Afghanistan in 2009, it is hard for me to exercise with anything that requires impact…. So I needed to design a pool that fit my needs as well as the needs of a lot of our family friends who are also Disabled Ve... read more

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vlksatx 
16 years ago

We contracted Pool Concepts to build our pool. They began okay and in the beginning tried to make things work. The plaster is not good, the grotto leaks, did not install dimmer on grotto as promised. Ruined fence and refused to repair. Don't get me wrong they did their "fix" but what a joke. Bottom line unless you want a screw job don't use them. They are by far the slimmiest bunch I have ever met. They lie, lie, lie, lie and more lies. They pretty don't care. RUN FAST from these people! 

Frequently asked questions about Pool Concepts By Pete Ordaz, Inc

How is Pool Concepts By Pete Ordaz, Inc rated?

Pool Concepts By Pete Ordaz, Inc has a 4.4 star rating with 102 reviews. 

When is Pool Concepts By Pete Ordaz, Inc open?

Pool Concepts By Pete Ordaz, Inc is closed now. It will open tomorrow at 9:00 a.m.