This profile has been claimed by the business owner or representative.
Poolwerx Balgowlah
- Pool & Hot Tub Service
- Balgowlah, NSW
About this business
Location details
Hurstwaite Lane, Hurstwaite Lane, Condamine St, Balgowlah, NSW, 2093, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very poor customers and service and no compassion.
Called: I'll send someone out to do a pool school for $100 they came I was charged $125. I have called back twice asking for $25 refund and 1 week later still nothing.
Our local pool company was recently bought and became a Poolwerk. Two weeks ago I had my pool vacuumed by my daughter. She flushed the filter afterwards, and returned the system to “filter”. The next day I looked at my pump and it was leaking a small amount of water and the pool water level was down. I replaced the pump gasket, but it continued to leak and loose water. I asked for a service call for the new Poolwerk here in Pensacola. The manager came out and told me that and inter seal was leaking and to have it replac... read more
We called Poolwerx to clean the pool of a new property we purchased. It was green, murky, and full of leaves. Poolwerx sent a guy out that worked for a little over an hour. He said he did the best he could do vacuuming because he couldn’t see the bottom of the pool. No kidding! That’s why we hired Poolwerx to begin with! Changed us over $230 and said it should clear up. It did not! A few days later with the pool still green, murky, and full of leaves, we called to tell them that the pool looked the same. The lady was hateful... read more
the franchise owner is a rude and nasty person when asked a question he was more worried what day it was and I have been with them Bathurst branch for aprox 12 myths now would tell people to run at a very fast rate
Wanted a service quote, was told it wasn't worth their while to come and look at the pool just for a 'chat' Abysmal work ethic. Poolwerx Cessnock
Townsville NOT HAPPY We have been waiting 3 months for them to come back and fix a pipe that they ran over Even dropped a piece of the pipe off so they could match have called a number of times with no response still waiting not happy This is not the first problem we have had
still waiting for 'technical department' to call me back after charging me $83 plus for coming out to check chlorinator after shop telling me I would get 15 mins free. DONT GIVE CREDIT CARD DETAILS. They will rip you off. Will not be using services again.
Poor customer service and follow up.