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Porter Westside
- Apartments
- Atlanta, GA
About this business
Location details
820 West Marietta St NW, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Basic at best Every concern brought to the office is never addressed or followed up on. Absolutely non accountability. The only customer service I received here was before I signed my lease after that it’s pretty much pay rent or get these late fees. Staff has changed 3 times in less than 6 months, each new mgr/ crew getting lazier. Maintenance will close your request as completed within 30 minutes of submitting. Valet trash is charged without pick ups on a regular and they threaten you with $175 fees when leaving trash line... read more
Business response:
We’re sorry to hear this has been your experience. Our team is eager to address your concerns, but we’re unable to verify your residency. We haven’t received any reports of the issues you mentioned to our leasing office recently. We’d like the opportunity to discuss this feedback with you, so please give our team a call at (404) 898-8720 or visit our leasing office.
Bad customer service Zero customer service. Pretentious, uncaring staff. Poor attention to maintenance issues... and they boot your guests' car if they go a bit over the time they've already paid.
Business response:
Your review is concerning for us. In an attempt to contact you, we've reviewed our records and are unable verify you as a current resident. We ask that you please reach out to our team at (404) 898-8720 where we can better assist you with more information.
HORRIBLE MANAGEMENT This apartment is terrible I have lived in Atlanta for 6 years. This is by far the worst place I have lived in. Solely due to management. Management is super rude. They have started charging for parking for guests. AC is always out and they never make an effort to timely fix it.
Business response:
Thank you for sharing your review. We apologize for your experience, and we’d like the opportunity to discuss our parking policies further and any concerns you may be experiencing. When you get the chance, please contact our Community Manager at (404) 898-8720. We hope to hear from you.
Do not live here if you value friends and family Do not move here if you ever want to have friends, significant others, or family visit you. Porter Westside SOLD all of their regular visitor parking to ParkMobile and REMOVED of all the overnight visitor spots. Now visitor parking is over $22 a day (and rising) and it is impossible to have people over anymore because they have nowhere to park during afternoons or weekends. Visitor parking used to be free, and the overnight parking they removed now sits empty for no reason oth... read more
Business response:
We apologize for the difficulty you’ve had with parking. Unfortunately, our space is limited, and it’s important that we enforce our parking policy consistently. Please call us at (404) 898-8720 or stop by the office if you’d like to discuss our parking policy in more detail.
Frequently asked questions about Porter Westside
How is Porter Westside rated?
Porter Westside has a 3.5 star rating with 347 reviews.
When is Porter Westside open?
Porter Westside is closed now. It will open at 9:30 a.m.