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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
I have never had a bad meal in all the years I have been coming here.
Business response:
Thank you for sharing your feedback with us. We are sorry to hear that your recent experience at Portico did not fully meet your expectations. Your insights are invaluable to us as we continually strive to enhance our service and offerings. If you’d like to share more details about your experience, please do not hesitate to reach out to us directly. We would love the opportunity to make things right and hope to welcome you back in the near future."
Food, drink and service were all fantastic! My only complaint is the price point is a little high, even for a fine dining establishment. I would recommend to others, but just forewarn them of the prices.
Wife loved the scallops in lemon sauce.My fish dish was bland and had to send back to fehat due to stuffing being cold.
Business response:
Thank you for taking the time to share your feedback with us. Sorry to hear that you did not entirely enjoy your experience. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please feel free to reach out to us directly.
COD special was so dried out ,, I couldn’t eat it. My husbands filet was cooked perfectly. Came for our 40th anniversary,,, beautiful decor, beautiful booth, no ambiance. Sadly disappointing as we were so looking forward to our return
Business response:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you again in the future.
Waitress Amber was excellent and very pleasant. The time it took to sever the appetizers and meal was too long. The dinner itself was excellent.
Business response:
Thank you for sharing your feedback. We truly value your insights and are committed to continually improving our service and offerings. Your feedback helps us to do just that.
Everything was too notch, the food, the service, my wine. I will definitely be back!!
Business response:
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We can’t wait to welcome you back soon for another delightful dining experience!
Thank you for making my husband's birthday dinner so special.
Business response:
Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We cannot wait to welcome you back soon for another delightful dining experience!
Wonderful relaxing entertaining professional dining experience
Business response:
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We can’t wait to welcome you back soon for another delightful dining experience!
This was our first visit to Portico at Del Lago resort and casino. The food was outstanding as well as the service. Would definitely go back. Since it was in a casino, we were well dressed and were a little surprised at a guy wearing a dew rag on his head with his under-dressed family in such an expensive fine dining restaurant. I guess their money was green. The drink menu was excellent as well. A top restaurant anywhere !
Business response:
Thank you for taking the time to share your feedback with us. We truly value your insights as we strive to continually improve our service and offerings. We’re delighted to hear that you enjoyed your experience, and your kind words mean the world to our team. We look forward to welcoming you, along with all our guests, back for another delightful dining experience.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,020 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is open now. It will close at 10:00 p.m.