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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
Out meal was good, but not outstanding. Service was good. Overall we were not impressed, and will most likely not be returning.
Dinner was great and steaks were done perfectly. I've been going here since it originally opened and prices have definitely gone up a lot. Because of this, we don't go often. However, always spectacular good and experience.
Great food. Very busy tonight so took a little longer than usual.
First, I'll start with our server Brandi, was excellent! Calamari was decent, enough for two. One of our Filets was overcooked. Sautéed mushrooms were tasty but did not need micro greens on top. It was like getting pieces of grass in your mushrooms. Garlic mashed had minimal garlic. Fortunately, we were each served a whole roasted garlic clove, so we made our own. Boxed up leftovers, no cutlery included, none in room... We looked at desserts to take back to the room, but every one had an ice cream component. No cannoli, sfog... read more
From our wonderful Hostess Renee, to our wonderful waitress Kelly, and our delicious dinner, everything was perfect!
The food was not great and definitely not worth the price! Probably won't be back, you might as well go to the Sociale Cafe and bar - much better!
Business response:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you again in the future.
The noise from the bar was very disturbing to have while eating dinner. The Seared Salman Puttanesca was very undercooked and slimy in the middle. Filet mignon was very good and cooked to satisfaction.
Business response:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations. We truly value your insights as we strive to continually improve. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you again in the future.
I have never had a bad meal in all the years I have been coming here.
Business response:
Thank you for sharing your feedback with us. We are sorry to hear that your recent experience at Portico did not fully meet your expectations. Your insights are invaluable to us as we continually strive to enhance our service and offerings. If you’d like to share more details about your experience, please do not hesitate to reach out to us directly. We would love the opportunity to make things right and hope to welcome you back in the near future."
Food, drink and service were all fantastic! My only complaint is the price point is a little high, even for a fine dining establishment. I would recommend to others, but just forewarn them of the prices.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,081 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.