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Prime Storage
- Greenville, SC
About this business
Location details
1260 E Butler Road, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Advertise Security but Don't Stand Behind It My spare tire was stolen off the back of my camper. The District Manager is unwilling to actually speak with me about it. They are unwilling to cover the cost of the theft...instead telling me to file with my insurance. They claimed their cameras were not working so they were unable to see the thief. My camper is parked directly in front of a camera and they advertise 24-hour security.
Business response:
Alison: We take this seriously and would definitely like to speak to you regarding the tire incident. If you could email us at marketing@goprimegroup.com, that'd be greatly appreciated. Thanks in advance!
Sad To Say I'm Moving Out I've had a unit over 15 years and getting in and out has always been a challenge.. but since the owners decided to start selling space that was normally used for driving around other customers when they are in their units unloading or packing .. it's made navigating around the units a pain
Business response:
Golden: We are so sorry to hear that you are leaving! We'd like to further discuss this with you, so please email us at sc15@goprimegroup.com at your earliest convenience. Thank you in advance & we look forward to hearing from you!
Be careful to know what you are getting - Constant changes While clean and convenient, policies and staff are constantly changing. Kiesha, the Butler Rd manager is kind and committed. The ownership has changed, prices have sky rocketed. Our trailer was hit and damaged while inside storage. We were not reimbursed or insured by Prime. The company is administratively incompetent. We have had 3 spaces for different vehicles and family. Everyone has had problems with management relating to billing, proof of insurance and changing... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.6 star rating with 196 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.