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Prime Storage

4.5
  • Snellville, GA

About this business

Location details

3220 Centerville Highway, Snellville, GA, 30039, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.5615 reviews
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Camille's profile image
Camille 
3 years ago

Staff is super friendly and helpful.. Ended up needing to add another unit after my move in. They made the process quick and painless so that I could get back to move.. 

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Natasha 
4 years ago

Quick and easy Great friendly people got me in quick 

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Tisha 
4 years ago

Great service! I enjoyed my visit. The rep was very nice, provided great customer service. I would recommend. Oh they also provide a lock. 

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Jack Allen 
4 years ago

Increased price and added insurance When I first signed up I would have given 5 stars for everything. But after several month they were bought by the current storage company and raised the rate by 68% and added insurance. 

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Denee 
4 years ago

Of staff Although I caught COVID19 and worked on the Southside AIRPORT area my car was stolen from that area. I was unable to maintain promise to management as I am literally homeless. They were very kind and thoughtful 

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Jonathan Knight 
4 years ago

Great Location! Been a great location for storage. Unfortunate that the prices have continued to rise without notice or reason. 

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Christy Stillions 
4 years ago

An improvement from before Prime Storage is much improved over the previous company which was frequently raising their prices and had a rodent issue. I think it is still overpriced. It is in a very convenient location for me and so I have stayed for now. The employees are pleasant. They are very good about sending notifications. 

Sandra Eckstein's profile image
Sandra Eckstein 
4 years ago

A nightmare of corporate ineptitude A nightmare of corporate ineptitude. They took over my storage unit about six months ago. The unit I’ve been in for 10 years years with almost no problems. Since then I’ve had nothing but problems. The secured gate has been broken and up longer than it has been repaired. But the office is the real problem. They continually try to charge me for units I pay for an advance. They have tried to charge me insurance repeatedly even though I’ve given them my insurance information showing itâ... read more

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Harper Emery 
4 years ago

Not able to access my unit easily I have not been able to use my passcode to enter the property since I started renting my unit. The o pay way I’ve been able to get in is if someone in the office lets me in. It’s incredibly frustrating to pay for a unit that I can’t access if the office is closed. I’ve been told numerous times this is being looked into, getting resolved, it’s the gate acting up...but nothing gets fixed. 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.5 star rating with 615 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 10:00 a.m.