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Prime Storage
- Hilton Head Island, SC
About this business
Location details
78 Beach City Road, Hilton Head Island, SC, 29926, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Ground floor easy access location. Moving is never fun but the friendly people at Prime Storage took care of my wife and I. They really made the process easy set us up with the unit we wanted. Auto billing made monthly payments easy.
No light and huge rent jump after only 5 months No light for several months after taking unit and a huge jump in monthly rent after only five months. Local office does not return any phone calls at corporate itâs more responsive
Please replace blown out bulbs Improve cleaning and replace light bulbs
Business response:
Thank you for letting us know, Carmen. We are going to pass this along!
Requires and then mishandles requests for Ins. Elevator was out of service the day I was moving into my locker. I had to hand carry all my stuff up a long flight of stairs. Frustrating. 10+% price increase in first year - based on what? Sends out requests for proof of insurance, while threatening to add insurance charges whiteout proper notice.
Business response:
Jerry: We'd like further discuss the pricing and insurance with you. If you could email our team at sc18@goprimegroup.com, that'd be greatly appreciated. Thank you in advance!
Good with exception of interrupted elevator service. This facility is generally good and staff are courteous and helpful. Historically, there has been a problem with the elevator. I have two units on the second floor both with items that cannot be easily moved up and down fire escape stairs. Initially the elevator was down for several weeks. More recently service is interrupted from time-to-time.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.9 star rating with 424 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.