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1305 S Suber Rd., Greer, SC, 29650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I was there for 1 1/2 hours and all they did was take my blood pressure and leave me sitting in a room. This is not “urgent” care. The girl at the front desk was very pleasant but the girl Sarah who took me back had a very unpleasant demeanor and I could barely understand what she was saying through her mask. I had to keep asking her to repeat herself. This place is awful and I will not be back.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
I went to the Urgent Care in Greer on Suber Road. The doctor was great. But the lobby was nasty. Every chair I went to sit in was extremely soiled. Not just dirty. Filthy. When you come into a medical facility sick, the last thing you want to do is sit in a chair that has clearly not cleaned in a very long time. You want to address this quickly.
I had a very disappointing and concerning experience at Prisma Health. I went there because my blood pressure was extremely high and I was experiencing a severe headache. After checking in, I was taken to a patient room and told to wait. I waited for more than an hour and 15 minutes, and during that entire time, no nurse, doctor, or other medical professional came into the room to check on me. Eventually, I left the room and went to the nurses' station/front desk to find out what was happening. When I approached, the staff m... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Everything was very good except NOT ONE PERSON THAT CAME INTO MY EXAM ROOM INCLUDING EXRAY TECH DID NOT SANITIZE THEIR HANDS. VERY UNHEALTHY PRACTICE
Business response:
Thank you for bringing this to our attention. We take cleanliness seriously and will review this carefully. Please reach out at https://www.prismahealthurgentcare.org/about/contact.
The medical staff were good, and I have no complaints about the care I received from them. However, I was very disappointed by the facility’s new registration policy requiring patients, in addition to their co-pay, to either (1) keep a credit card on file for any potential charges or (2) pay a $199 temporary fee upfront. I find this policy unreasonable and unacceptable. Had I not been dealing with a debilitating knee injury that made walking extremely difficult, I would have left rather than agree to these terms. I pay more ... read more
Business response:
We’re sorry for any frustration related to billing. Please email our team at psmbilling@wellstreet.com so we can assist directly.
The staff was courteous and helpful with trying to file my claim with the VA. The actual visit had little questions answered. Symptoms were pretty obvious but missed. Try not use the ER as a primary care backfired on me. The medications I received didn’t address my symptoms. AI is a PAs best friend they should use it
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
I went in due to a laceration on my finger caused by my dogs tooth. I wanted it sutured because of its location and the fact that it had just happened. The doctor would not suture it because it had been caused by a dog. She offered to butterfly which I disagreed with as I knew it would not hold. Instead, she opted to glue it. She applied the glue to the top of the wound and placed a bandaid on it. When I woke this morning, it had bled through the bandaid and the wound open. In this case, this should have been sutured. It was... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
The NP was very informed and professional. The front staff was pleasant and kind. The facility was very dirty. Floors, chairs, etc .
Was seen fairly fast. Front desk, very sweet and helpful. CNA was sloppy looking but nice. PA seemed competent. Poor physical assessment. Furniture was dirty.
Prisma Health Urgent Care-Greer has a 4.7 star rating with 2,476 reviews.
Prisma Health Urgent Care-Greer is closed now. It will open at 8:00 a.m.