This profile has been claimed by the business owner or representative.
Prisma Health Urgent Care - Laurens
- Urgent Care
- Laurens, SC
About this business
Location details
913 E Main Street, Laurens, SC, 29360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I had an appointment at 10:30 but was not seen until 12, no apology from the staff.
Business response:
We regret that the wait was longer than expected. Our team is identifying ways to improve scheduling and flow.
Great experience!! Everyone on staff today was phenomenal!! You have a great team there at the Laurens location. God bless you all!
From the moment I walked in the front, i felt like an important patient. The lady up front Wes phenomenal and so professional. Maybe wait 5-10 minutes n Before I was called back. After being called back the nurses asst was amazing! The Dr on call was very informative I couldn’t have ask to have been treated any better!! Great staff on board on 4/11/26
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
The lady at the front desk was very rude to me and my sister she had the nastiest attitude when my sister tried to give her my Medicaid card she could have said in a nicer tone that they didn’t accept that insurance and I also had another insurance which I did use and when I went to the pharmacy to pick up my prescription the pharmacy told my mom to call the urgent care and have them to call it would be faster and she did and they said they would call it right over but they never did I didn’t get my prescription until Monday... read more
Business response:
Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.prismahealthurgentcare.org/about/contact if you’d like to discuss further.
Receptionist was really friendly and nice. I made an appt on line 8:45 they were 2 patience in before me. I waited until 9:30 before I was seen. I set in a room over 30 min. The Dr wasnt in my room 3 min. When my chart was updated it stated my temperature which was never took or my weight was never took. Either.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Frequently asked questions about Prisma Health Urgent Care - Laurens
How is Prisma Health Urgent Care - Laurens rated?
Prisma Health Urgent Care - Laurens has a 4.7 star rating with 364 reviews.
When is Prisma Health Urgent Care - Laurens open?
Prisma Health Urgent Care - Laurens is closed now. It will open tomorrow at 8:00 a.m.