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Prisma Health Urgent Care - Red Bank/Lexington

4.6
  • Urgent Care
  • Lexington, SC

About this business

HealthcareDoctorsUrgent CareWalk-in Clinics

Location details

5452A Platt Springs Road, Lexington, SC, 29073, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.6217 reviews
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James D J.'s profile image
James D J. 
3 months ago

Good experience…good job! Thanks for opening the platts road location 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Sara L.'s profile image
Sara L. 
3 months ago

I was very impressed with how kind and efficient everyone was! I didn’t have a very long wait and had a wonderful Nurse Practitioner take care of me. I would gladly recommend your office! 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Kathleen L.'s profile image
Kathleen L. 
3 months ago

Quick, easy experience. Compassionate care. Highly recommend. 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Willow W.'s profile image
Willow W. 
4 months ago

Everything was seamless and the staff were wonderful. 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Tracy T.'s profile image
Tracy T. 
4 months ago

Office staff was pleasant. 

Dylan Perez De La C.'s profile image
Dylan Perez De La C. 
4 months ago

Great experience 

Martha B.'s profile image
Martha B. 
4 months ago

Excellent service. Friendly caring staff. 

Nia R.'s profile image
Nia R. 
2 months ago

Waited for 3 hours to be seen and only spoke to the NP for 10 minutes before being discharged. 

Business response:

We’re sorry for any inconvenience caused by delays. We’re refining workflows to improve timeliness. 

Toni G.'s profile image
Toni G. 
2 months ago

Have your attending to call the patient to discuss their results even though the results have been viewed by the patient in MyChart. A patient doesn't understand all medical terminology. I was told I'd be called with.my results. It's been almost 2 weeks. I called once last week and twice this week to no avail. It's very frustrating and it definitely doesn't show any concern or empathy for my pain. 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact. 

Frequently asked questions about Prisma Health Urgent Care - Red Bank/Lexington

How is Prisma Health Urgent Care - Red Bank/Lexington rated?

Prisma Health Urgent Care - Red Bank/Lexington has a 4.6 star rating with 217 reviews. 

When is Prisma Health Urgent Care - Red Bank/Lexington open?

Prisma Health Urgent Care - Red Bank/Lexington is closed now. It will open at 8:00 a.m.