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Providence Park Rehabilitation And Skilled Nursing
- Nursing home
- Tyler, TX
About this business
Location details
5505 New Copeland Rd, Tyler, TX, 75703, United States
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Staff and service is great. All are friendly and come to your help quickly ready to serve your every need. Only derogatory thing I can say is the coffee is too weak. Good is good. Glad I chose this facility to do my rehab in..
Business response:
Hi, Carolyn. Your feedback is highly appreciated. Thank you for the review!
Pay more attention to the patients needs.
For one the smoking area is the only place in the shade. For two my mom wasn’t giving enough rehab before discharged, she fell in the parking lot going to the car..was told she needed rehab to strengthen her muscles because she was not balanced and unstable,
Business response:
We apologize you feel like mom didnt get her full therapy experience and the fall. We would have preferred to see her get stronger before leaving. Your mom was welcome to have stayed longer to receive more therapy. Its too bad she decided to Discharge on her own. Please call 844-838-7656 if you would like to discuss further.
Overall all they have a lot of good caring employees. One day my wife went 5 hours without being changed , laying in urine and fecis., while an aide sat in a chair playing on her phone. When I rounded the hall corner and saw her she got up and proceeded to change her diaper, when she came out, all she said was that she had a big bowel movement.
Frequently asked questions about Providence Park Rehabilitation And Skilled Nursing
How is Providence Park Rehabilitation And Skilled Nursing rated?
Providence Park Rehabilitation And Skilled Nursing has a 4.1 star rating with 428 reviews.
When is Providence Park Rehabilitation And Skilled Nursing open?
Providence Park Rehabilitation And Skilled Nursing is open now. It is open 24/7.