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Radiant Credit Union
- Credit Unions
- Hawthorne, FL
About this business
Location details
6005 SE US Hwy 301, Hawthorne, FL, 32640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience as usual never disappointed by Radiant Credit Union. I’m in for Credit Union’s. You guys are leaps and bounds above everybody else in Customer Service. I never feel like I’m just a number at your branch. Ali Atkins helped me today. She’s a great asset to your company. Amazing service.
Business response:
We are delighted to hear about your great experience! Thank you for recognizing Ali Atkins and our customer service excellence.
Great service Aly Atkins was a amazing help with a plethora banking solutions
Business response:
We are delighted to hear about your positive experience with Aly Atkins and our banking solutions!
Great people! Traci Smith was great. Everything done in one visit
Awesome experience. Quick and easy. New auto loan and accounts in less than 24 hours.
Trying to resolve "hacking" problems, Ms Williamson, worked with us again. She was very supportive.
We used the Hawthorne branch and Ms Hazel Williamson was excellent to help us with our "hacked" account, she was very patient trying to explain resolving our problem.
I wish I could give you no stars. I opened a checking account a few weeks ago in Gainesville FL and that seemed to go well. Then I had a large deposit into the checking account. Hazel Williamson called to welcome me to the Hawthorne FL branch. She told me she would send me my temporary password to get into my account. I never received it, even after I contacted her by email on 3 separate days about the temporary password. Finally, I contacted Radiant and aske to be called and the temp password was text to me. Gee, it only to... read more
Business response:
Thank you for taking the time to provide us with your detailed feedback Patricia. What you've encountered is certainly not the experience we hope our member have. We will take your specific experiences and review our processes for providing members temporary passwords, as well as emailing requested documents. And, we will most certainly strive to do a better job of setting and meeting expectations for you and all of our members. Thank you again for your feedback, and thank you for being a Radiant member.
The best manger she helps me with everything form setting up an account to using my mobile app
Frequently asked questions about Radiant Credit Union
How is Radiant Credit Union rated?
Radiant Credit Union has a 4.9 star rating with 357 reviews.
When is Radiant Credit Union open?
Radiant Credit Union is closed now. It will open tomorrow at 9:00 a.m.