Radiant Credit Union

4.9

Credit Unions
Hawthorne, FL

About this business

Finance Credit Unions

Location details

6005 SE US Hwy 301, Hawthorne, FL, 32640, United States

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Weekday	Schedule	Status
Mon	09:00 a.m. to 5:00 p.m.
Tue	09:00 a.m. to 5:00 p.m.
Wed	09:00 a.m. to 5:00 p.m.
Thu	09:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.9324 reviews

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James R.

a year ago

We used the Hawthorne branch and Ms Hazel Williamson was excellent to help us with our "hacked" account, she was very patient trying to explain resolving our problem.

Patricia S.

a year ago

I wish I could give you no stars. I opened a checking account a few weeks ago in Gainesville FL and that seemed to go well. Then I had a large deposit into the checking account. Hazel Williamson called to welcome me to the Hawthorne FL branch. She told me she would send me my temporary password to get into my account. I never received it, even after I contacted her by email on 3 separate days about the temporary password. Finally, I contacted Radiant and aske to be called and the temp password was text to me. Gee, it only to... read more

Business response:

Thank you for taking the time to provide us with your detailed feedback Patricia. What you've encountered is certainly not the experience we hope our member have. We will take your specific experiences and review our processes for providing members temporary passwords, as well as emailing requested documents. And, we will most certainly strive to do a better job of setting and meeting expectations for you and all of our members. Thank you again for your feedback, and thank you for being a Radiant member.

Desmond P.

a year ago

The best manger she helps me with everything form setting up an account to using my mobile app