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Range Products
- Welshpool, WA
About this business
Location details
Unit 6/138 Radium Street, Welshpool, WA, 6106, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:30 p.m. | |
| Tue | 9:00 a.m. to 3:30 p.m. | |
| Wed | 9:00 a.m. to 3:30 p.m. | |
| Thu | 9:00 a.m. to 3:30 p.m. | |
| Fri | 9:00 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly shopping experience. Great products and prices. Thanks
Business response:
We're glad to hear you had a friendly shopping experience and enjoyed our products. Thank you for your feedback!
Usually a flawless experience. On a recent visit I purchased over $1000 of essential oils and some other items. I purchased a 5 litre bottle of aromas oil which the lid was not properly s3cured. this item was carried to my car by staff, as I carried the essential oils. When I arrived home due to the lid not being properly tightened, approx 1.5 litres of oil spilled through my car. I Sent photos of the part filled oil container and the oil on my garage floor where I placed the container to drain. I emailed photos and descr... read more
Business response:
Hi Monica, We are so sorry for your experience. We have been unable to locate your email regarding this anywhere in our system and will be in touch with you today to rectify the situation.
The SLSA powder tub I received was broken and the powder spilled out in the box. I contacted the company to replace the product or at least replace the broken tub. All I received was a veiled apology and a that my complaint will be escalated to management. Nothing since. If you want me to buy from you again you need to improve your containers, packing method and customer service.
Business response:
Hi Matt, We are so sorry you had this experience. Someone from our team will be in contact with you as soon as possible to resolve the situation.
Order ready quickly but slow delivery let it down
Business response:
Thanks for your review Pamela, we really appreciate your feedback.
Frequently asked questions about Range Products
How is Range Products rated?
Range Products has a 4.7 star rating with 296 reviews.
When is Range Products open?
Range Products is closed now. It will open tomorrow at 9:00 a.m.